Zimpler namess Jonathan Hjelmåker as head of operations

Source: Zimpler

Zimpler, a leading fintech company born in Sweden appoints Jonathan Hjelmåker as Head of Operations and expands its ambition to deliver the best possible customer experience with an ambition to be best-in-class regarding combating financial crime.

Jonathan most recently comes from a role as a management and compliance consultant in the financial industry. Before that he spent several years in different management roles at Bambora and Ingenico, now Worldline.

Jonathan Hjelmåker, recently appointed Head of Operations at Zimpler: “It is great to be part of Zimpler, which is currently in a very exciting phase. I see that we are making all the right priorities and of course I want to be part of the journey to build Europe's best AML program.“
During 2022, AML and Customer Service grew with 17 people and now make up more than fifteen percent of the company's total number of employees. A figure that Linda Höglund, Chief Operating Officer at Zimpler, believes clearly shows Zimpler's commitment to the area.

Linda Höglund, Chief Operating Officer at Zimpler: “AML and compliance are central parts of Zimpler's business and something we will always invest in. To stay ahead, we must have senior competence that supports and develops the business. Welcoming Jonathan to Zimpler gives us just that. With his solid competence and experience, Jonathan will be a key player in how we work and deliver to our customers, partners and legislators.“

Jonathan will lead Zimpler's operational work with, among other things, the Anti Money Laundering (AML) and Customer Service teams. In addition, Jonathan will lead cross-functional teams and handle a large part of the operational management for risk and compliance.

Jonathan Hjelmåker, Head of Operations at Zimpler, continues: “My vision as Head of Operations is to create an efficient and safe operation for our employees, customers and partners. Compliance and simplicity are a prerequisite for the customer to feel satisfied and secure. Therefore my focus will be on creating an environment where we have strong internal collaboration, put the customer first and ensure that we have efficient and digitized processes.“

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