Jeanne D’Arc Credit Union currently serves members in northeast Massachusetts and southeastern New Hampshire. The credit union is known for offering financial programs, products, and services to the underserved.

At the center of the credit union’s new technology strategy is DNA® from Fiserv. In particular, Jeanne D’Arc will leverage the platform’s holistic view of member relationships, open architecture and APIs to build best-in-class offerings for members now and in the future.

“We feel we are well-positioned for new member growth - a critical business objective for us,” said Mark S. Cochran, president and chief executive officer at Jeanne D’Arc Credit Union. “Our relationship with Fiserv provides us with technology and expertise to modernize and grow, and the relational database of DNA will help us predict the needs of our members so we can introduce products and services to them in a thoughtful way.”

Recognized by industry-leading analysts for its technology, user experience and breadth of functionality, DNA is the first open, real-time account processing platform built for collaboration. A modern platform developed using contemporary, standards-based components, DNA also provides a 360-degree view of member relationships that enables financial institutions to deliver personalized service and more relevant member offerings.

“The team at Jeanne D’Arc Credit Union created a winning strategy for growth that called for future-ready technology,” said Sam Boggs, president and general manager of Open Solutions at Fiserv. “Given all that has transpired in 2020, credit unions nationwide are dialed-in on digital and the member experience, and we look forward to helping Jeanne D’Arc excel in these critical areas.”