We have just raised 12 million euros and would like to share this great news with you. Here is what we will do with it.
2018 will be a big step in the history of Tiller. Since our creation four years ago, we have concentrated our efforts to offer you a solution that meets your everyday needs. In 2017 alone, we have developed more than 50 new features that you have requested (you can find all the features and modules on your back office directly). That same year, we also achieved our profitability for the first time.
We want to go further with and for you.
The customer at the heart of our vision
Tiller has grown exponentially over the past 4 years: from 0 to 5,000 customers, from 3 co-founders to more than 150 employees, from a tool dedicated exclusively to conservators to a solution for all verticals, from a very basic version from the product to a brand new version.
All this was possible because you trusted us , had the courage to join us in this great adventure when it was only the beginning. You trusted young entrepreneurs who had the craziest dream of reinventing a sector and an industry.
This experience has been invaluable , but it has also been a daunting challenge for us because this hypergrowth does not come without sacrifice. To obtain our coveted double-digit monthly growth, we have sometimes made the difficult but necessary choice of focusing on sales over other, yet essential, elements.
We have achieved the first of our goals: to become the leader in the French and Spanish markets, with the opening of our office in Barcelona last year. All in an extremely fragmented and competitive market.
But today, it has never been so clear. Our priority is you: we want to offer you the most complete offer, the most successful and effective product. We want to offer you the most responsive customer service and the best user experience because we are part of your everyday life.
That's why our next efforts and investments will be dedicated to what counts: the product you work with every day and that serves as a central tool in your establishment.
Reinforce the bases of our product
First, we will strengthen the basics of our product and its most important features such as order taking and cashing, automation of your accounting, access to your data in real time, tracking your sales, inventory management ... We know that your job requires a reliable management tool and this is our priority.
On the other hand, we want to build a more powerful tool with new features that a conventional cash register would not be able to offer. To these new features will be added integrations to help you get the most out of your digital tools.
But how are we going to decide what to do and where to start?
Each of your returns will be taken into account in our development choices. These will be analyzed by the product team to sort the features of Tiller to develop in order of priority.
New solutions and integrations
Our ambition, as founders, has always been to offer more than just a cash register tool. By seeing the significant increase in the number of digital tools, we thought we had a role to play in helping you choose the best tools and have an easy experience by integrating them into your caisse.
Three years ago, we opened our API, and all digital partners were able to integrate directly with Tiller . This allowed solutions such as Deliveroo, LaFourchette, iZettle and Zenchef to be directly integrated into our platform. Our AppMarket is now available and you can choose from more than 30 partners.
In the coming months, be prepared to discover new services and integrations that will help you grow your business and increase the satisfaction of your employees and customers.
Hire new talent
To succeed in achieving these ambitions, we will invest heavily in the team to carry all these projects. We will start by doubling the workforce of the product and technical team by the end of the year. They will work on many projects to improve your experience and help you to have a permanent global vision of the evolution of your business.
Today, we will also strengthen customer support teams to improve our responsiveness to all your requests and ensure that there will always be someone to answer your call.
Thank you !
We are very happy to have you with us for the rest of the adventure and would like to thank you warmly for your support. All this would not be possible without you!
We thank you all for having accompanied us all these years, in good and in the most difficult. Today, we are personally committed to making every effort to provide you with the product and service you deserve.
We had the passion and energy, we now have the funding to achieve our ambitions.