Travelex appoints chief innovation and transformation officer

Source: Travelex

Travelex, a leading global foreign exchange and money transfer specialist, announces that Gareth Williams, currently Global HR Director, is to take on the newly created role of Chief Innovation and Transformation Officer in addition to his current mandate.

In his new role, Gareth’s responsibilities will extend to include developing the innovation and transformation plan for Travelex, driving a culture of innovation and entrepreneurship and will look to put strategies in place to futureproof the workforce. He has made a new appointment in his leadership team to head up the Future of Work which will identify the skills and capabilities required to support Travelex’s position as the world’s leading foreign exchange specialist for the future.

Gareth joined Travelex in 2011 and was appointed to the Executive Committee in 2013 as Global HR Director. Alongside his new role, Gareth will remain responsible for Travelex’s global people and learning agenda.

Innovation and transformation are two key areas of focus for Travelex in 2018. Gareth’s appointment follows a series of other recent appointments and promotions including Jaap Remijn as Chief Operating Officer, James Hewitt as CEO, Travelex North America and Nick Cerise as Global Head of Products and Payments.

Gareth Williams, Chief Innovation and Transformation Officer, said: “I am delighted to take on this additional role and lead the innovation and transformation drive at Travelex. We live in a world where technology is reshaping the industry. Our customers, business models and workforce are being disrupted like never before, so it is critical we continue to innovate and demonstrate that Travelex is and will be fit for the future. We make no apology for wanting the best talent we can find, so creating a culture that attracts, retains and motivates is a key focus for us. Product and customer innovation, including digital payments, will also remain a strategic imperative for us as we strive to maintain our leading category position in.”

Tony D’Souza, CEO, said: “Innovation and transformation are important components for our future growth. In a world where customer requirements continue to rapidly evolve, we must be best placed to shape and realise their ambitions.

The creation of this new role demonstrates the importance we place on driving a culture at Travelex that fosters innovation to support our colleagues and our customers. I look forward to working with Gareth and the rest of the Innovation team at this transformational time for Travelex.” 

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