As part of its strategy to significantly grow its services business, NCR Corporation (NYSE: NCR), today announced the appointment of Kunwar Kishore Arora as Country Head for NCR Services India.
Kunwar will be based in Mumbai and responsible to lead NCR's services strategy and expand its services foot-print across the country.
Kunwar joins NCR with over 27 years of experience working on challenging and diverse assignments with multi-national organisations in India, the USA and Africa. Prior to NCR, Kunwar worked with Bharti Airtel Ltd. - the world's fifth largest telecommunications company, and responsible to manage a wide portfolio including data centers, managed services and security driving significant revenue growth.
With the relaxation of Reserve Bank of India (RBI) norms, today, most banks in India are opting to outsource management of its ATM channel to specialist like NCR to help lower costs, increase availability, improves customer experience and offer better return-on-investments. According to the National Payment Corporation of India (NPCI), NCR manages over 20,000 ATMs for public and private sector banks in India -- the largest by any service provider in the country. NCR offers a complete portfolio of services to help companies design, deploy, support and manage their technology solutions for higher availability at all times.
"By further strengthening our services team, NCR is investing and reinforcing its commitment to the India market that offers significant opportunity for growth." said Jaivinder Gill, MD, NCR India. "Kunwar's diverse experience and his proven ability to manage dynamic global organizations make him an excellent choice to lead the NCR India services team to accelerate NCR's growth strategy and self-service leadership position." added Mr. Gill.
"Consumers today are demanding banking solutions to be available how, when and where they choose. Thus it is extremely important for banks to ensure maximum availability of its ATM services. NCR provides benchmark standards of end-to-end management of the ATM network," said Kunwar. "I am looking forward to leading NCR's world-class services team in India and working closely with our customers and partners helping them to profitably grow their business."
Kunwar holds a Bachelor's degree from Punjab University and earned an MBA degree from the BK School of Business Management in Ahmedabad.