Citi today announced that Teresa A. "Terri" Dial will step down as Chief Executive Officer of Consumer Banking in North America for personal reasons and will become a senior advisor. This move will enable Ms. Dial to devote time and attention to her personal priorities.
Since joining Citi in March 2008, Ms. Dial has repositioned Citi's U.S. Consumer businesses and helped manage through a challenging period in its U.S. branded credit card business. Under Ms. Dial's leadership, the profitability of Citi's U.S. retail bank has been improved through the acceleration of deposit growth, improvement in cross sell metrics, and a reduction of expenses.
"I want to thank Terri for her leadership during a very important period of Citi's transformation. Terri has built an exceptionally strong management team and the business has been reorganized around clients, with a focus on delivering a full range of products and exceptional service in major metropolitan areas of the U.S.," said Citi CEO Vikram Pandit.
Ms. Dial commented: "I am very proud of all that we have accomplished. We have built a terrific team in the North America Consumer Business; the strategic direction has been set, and client metrics are improving. I am confident that Citi will continue to build upon its recent momentum."