Diebold, Incorporated (NYSE:DBD) announced today that Scott M. Angelo has been named vice president and chief information security officer.
Angelo will be responsible for the design, implementation and operations of all areas of the information technology security infrastructure for all business units, geographies, product lines and service offerings. Angelo will report to John M. Crowther, vice president and chief information officer.
"Scott has a strong background in a broad range of security areas - computer/network operations, physical, industrial, communications, forensics and personnel security," said Kevin J. Krakora, executive vice president and chief financial officer. "In this role, he will be responsible for our information security program which includes enterprise information security strategy and governance, compliance and risk assessment, business continuity and disaster recovery planning, logical security, network security and several other security-related elements."
During the past four years, Angelo has been a principal with SecureState LLC in Cleveland, Ohio, where he advised clients in business, government, financial services and other industries regarding many aspects of their security, including compliance with legal and regulatory requirements. While at SecureState, Angelo served as the information systems security officer for NASA Glenn Research Center's Intelligence Technology Operations Center in Cleveland. He was responsible for the certification and accreditation of all classified systems and networks.
During his 19-year career, Angelo has held other security management positions with Anderson LLP, Ernst & Young, the Defense Advanced Research Projects Agency (DARPA), the National Aeronautics and Space Administration (NASA) and McDonnell Douglas Corporation. He served as a military intelligence officer in the U.S. Army Reserve from 1986 through 2001.
Angelo earned his bachelor's degree in criminology at Indiana University of Pennsylvania in Indiana, Pa., and his master's certificate in information systems at George Washington University in Washington, D.C.
Separately, CU Hawaii Federal Credit Union's new Keaau branch features Diebold's RemoteTeller System (RTS), which will allow the branch to serve four lobby teller stations, four drive-through lanes and six RTS stations - a total of 14 stations - with only three tellers instead of the usual ten.
Similar to a drive-through teller window, Diebold's RTS features a two-way audio and video connection that provides security for both customer and teller. In addition to being both faster and more efficient than a traditional teller line, RTS reduces the number of employees needed to run the branch. This reduces costs, making the branch more competitive.
The new branch will compete with two other credit unions. Both competing institutions use traditional teller setups to serve members. Patrick Petti, president and CEO of CU Hawaii, says the RTS system will provide CU Hawaii with a competitive advantage.
"Our Diebold RTS system will be faster, more accurate and less expensive than our competitors operations," said Petti. "Technology is the future of the banking industry, and this branch represents the future."
Designed by Diebold in conjunction with CU Hawaii leadership, the branch also showcases additional advanced technologies, including Diebold's PassVault, a self-service safety deposit box vault featuring biometric access. The branch also features dramatic new treatments for interior spaces, as well as a wireless Internet cafe.
"We have worked with Diebold for more than 30 years, and we've always had a good relationship with them," said Petti. "When we decided we wanted to expand into a new area, we went to Diebold and told them what we had in mind. Their team was very happy to provide us with everything we needed, from technology to physical plant design - the whole package."
CU Hawaii's main branch has used both RTS and traditional tellers since 2002, and its consumer education program is well-developed. The new Keaau branch will initially have employees stationed in the lobby, ready to assist customers with their transactions and with learning how to use the new RTS stations.
"This was an exciting project for Diebold," said Dave Bucci, senior vice president of the Customer Solutions Group. "It was really an exercise in both technology and design solutions. When CU Hawaii came to us, the credit union knew what it wanted, and we were able to take that direction and go beyond fulfilling its wishes. The credit union is now well positioned with new technology to expand into a new market. This is truly a branch of the future."