Bank of America opens call centre facility in Wichita

Source: Bank of America

Bank of America announced today the opening of its new customer call center at 4509 East 47th Street South. The bank has invested more than $10 million to renovate and equip the new call center, which is approximately 50,000 square feet.

To support the work of the center, Bank of America added 60 new associates who, like their colleagues, provide service and support for customers across the country who have checking and savings accounts, CDs or IRAs with the bank.

"Through our charitable giving, community development programs and business operations like the call center opening today, Bank of America demonstrates every day our commitment to the State of Kansas and the Wichita community," said Rob Allison, Kansas state president, Bank of America. "We were extremely pleased to work closely with the Kansas Department of Commerce, the Greater Wichita Economic Development Coalition and other local officials to maintain the call center here in Wichita and create additional jobs for this community."

The facility features an efficient, open floor plan, training and conference facilities and a large break room for bank associates. The bank signed a 10-year lease on the facility.

"We are pleased to celebrate the opening of Bank of America's new customer call center," said Sedgwick County Commission Chairman Ben Sciortino. "Bank of America and its employees are an asset to our community, and we're glad we were able to keep this important part of the business here in Wichita."

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