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Wells Fargo adjusts Web site for visually impaired

16 May 2003  |  5770 views  |  0 Wells Fargo adjusts Web site for visually impaired

Wells Fargo has become the only US financial institution to have its Web site certified by the National Federation of the Blind, after rolling out new online banking facilities for visually impaired customers.

Site enhancements include the introduction of screen readers, which read the screen's contents aloud, and magnifiers, which enlarge font size for visually impaired users.

Wells Fargo additionally has 3300 talking ATMs across 23 states, most of which also offer Spanish audio. Additional services include hearing-impaired text telephone (TDD) customer service, materials in large print or Braille, and accessible store locations.

According to 2001 statistics from the American Foundation for the Blind, there are 10 million blind and visually impaired people in the United States.

Other organisations recently certified by the National Federation of the Blind include HP and the United States Social Security Administration.

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