HSBC Offshore revamps Web banking service

HSBC Offshore revamps Web banking service

HSBC Offshore has revamped its Internet banking system to include online bill payment and cheaper money transfer facilities.

The bill pay service enables customers to pay regular UK bills via the Bacs clearing system, while international transfers via a new Web facility are 40% cheaper than through previous channels.

Customers can also use the site to view account histories, manage open-ended investment funds, open new accounts and receive e-statements.

Mark Trasler, head of offshore commerce, HSBC, says twice the percentage of offshore customers use Internet banking compared to the HSBC's stay-at-home customers in the UK.

"In addition to the host of new and improved features, the site has been reorganised to be more intuitive and logical - with fewer 'clicks' needed to access the most frequently used facilities," says Trasler.

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