First Data Europe has upgraded its Triad account management system from Fair, Isaac to provide card issuers with improved customer data.
The new system will provide banks with a better analysis of the potential for reducing risk and/or maximising profitability; assessment of new strategies before actual promotion; an higher number of selectable decision keys; and will minimise administrative effort involved in maintaining risk strategies, says the company.
Dave Hill, credit risk manager of the Co-operative Bank, which has been processing with Triad through First Data Europe since 1997, says: "Triad's highly improved functionality and flexibility will help us improve individual account level treatment in strategic decision areas and increase our overall portfolio profitability."
First Data Europe first offered Triad in 1991 and is currently processing in excess of 14 million customer accounts through the system each month.
The upgrade is part of First Data Europe's ongoing "Project Genesis," a series of IT initiatives designed to bring additional flexibility and functionality to the First Data Europe platform.