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APP fraud losses surge by 12% in H1

Authorised push payment (APP) fraud losses in the UK hit £257.5 million in the first half of 2025, a 12 per cent increase on the same time last year, according to the latest data from UK Finance.

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APP fraud losses surge by 12% in H1

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

The main reason for the increase of APP losses was investment scams, when a criminal convinces their victim to move money into a fictitious fund or to pay for a fake investment. £97.7 million was stolen through this type of fraud, a 55 per cent increase on the same time last year.

The losses from purchase scams, where a victim pays in advance for goods or services that are never received, continued to be the most common form of APP fraud and accounted for 72 per cent of all APP cases.

The losses from romance scams, where victims are tricked into believing they are in a relationship, increased by 35 per cent.

Losses and cases relating to the impersonation of police or bank officials, and other forms of impersonation, dropped to a series of lows in the first half of this year, driven down in part by education campaigns. Total volume of cases fell by 16 per cent and losses fell by 14 per cent.

In total, £159.2 million of APP losses was returned to victims in H1 2025, representing 62 per cent of the total amount stolen.

Most scams originate outside the banking system, with 66% starting online and 17% through telecommunications networks.

UK Finance is calling on the government to force technology and telecommunications sectors to contribute financially to fraud reimbursement, as well as sharing expertise and intelligence effectively.

Jonathan Frost, global advisory director at BioCatch says: "The continued growth of authorised push payment (APP) fraud remains a major concern. Stopping APP fraud will require more than just technology. It necessitates both better and cross-industry collaboration. The UK market is primed for real-time intelligence-sharing and should embrace it to continue leading the global fight against fraud."

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Comments: (2)

A Finextra member 

Do not use credit transfer when buying something in e-commerce, use a global card scheme credit card instead. If the delivery fails or content diverges from agreed, dispute the payment and it becomes the head-ache of the acquirer of the fraudulent merchant through "service not rendered" charge-back by your issuer. Nobody should use a credit transfer type "faster payment" for e-comm as long as the scheme does not offer good protection from fraudulent merchants. 

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Thanks to Drunk Under Lamp Post regulation, banks are compelled to reimburse victims of APP Scam. Not surprisingly, this has resulted in payors becoming blase and throwing caution away while making A2A payments, thinking "Bank will reimburse me, what can go wrong, huh?" Not surprisingly, incidence of APP Scam has risen.

I won't even be surprised if some of these alleged victims are actually in cahoots with alleged scammers to deliberately pull off these scams, knowing that they will get reimbursed by their bank anyway. 

If my Three Strike Rule To Eliminate Cybercrime is enforced, I'm willing to bet that APP Scam volumes will reduce. But, due to overall populism and anti-bank sentiment, my rule likely won't be implemented in the forseeable future, so, as a stop measure in the meanwhile, I fully support UK Finance's call to governent to "force technology and telecommunications companies to contribute financially to scam reimbursement". 

Editorial

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community.

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