HBOS banking group has chosen Interwoven's content infrastructure technology as the content management backbone for its Web and interactive TV-based customer services, including halifax.co.uk, and Halifax Online.
The technology will enable Halifax staff to collaborate on and across different Web-based initiatives simultaneously and in parallel.
The bank says the move will remove the existing process bottleneck created by uploading content from external design and copywriting agencies to Halifax editors. As a result, Web content changes which once took three days to upload will now take minutes, and the development team will be freed from mundane publishing tasks to focus on enterprise systems development and integration.
Chris Milner, sales and communications manager for Halifax’s e-commerce division, says: “Of all the software vendors we assessed, Interwoven provides the content infrastructure that will best allow Halifax to develop multiple Web initiatives simultaneously, collaborate across business teams and deploy information quickly and easily.”
More than 80 Halifax Web design staff and content editors are based in and around Halifax and Leeds and work with external design agencies to develop Web initiatives separately without disruption from wider platform integration.