Barclays app now lets customers make payments from accounts with other banks

Barclays app now lets customers make payments from accounts with other banks

In a UK high street first, Barclays now lets customers make payments from current accounts held with other banks from within its app.

Initially, the feature has been rolled out to customers who have a linked current account with NatWest, Nationwide or Bank of Scotland. It will shortly be rolled out to other providers including Santander, Lloyds, Halifax and RBS.

The service uses the industry-approved Open Banking API technology, ensuring the process is secure for customers, says Barclays. In the next few weeks, Barclays plans to add the ability to save new payment contacts within the app.

Customers can already view current, savings and credit card accounts held with other UK banks in the Barclays app.

Caroline Ambrose, director, Open Banking, Barclays, says: “Day-to-day life is busy enough without juggling multiple banking apps to stay on top of your finances. That’s why we’re working to make our customers’ lives easier by putting everything in one place and adding features that help them manage their money in a secure and straightforward way.

“Payments is the next step in our journey towards giving our customers even more control over their money, and easier ways to do their everyday banking tasks.”

Comments: (3)

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 12 March, 2020, 12:17Be the first to give this comment the thumbs up 0 likes

Day to day life is busy enough without having to juggle multiple bank accounts! Only time will tell but, as of now, this feature seems like a solution searching for a problem. 

Lalit Kolhe
Lalit Kolhe - Barclays International - London 15 March, 2020, 07:41Be the first to give this comment the thumbs up 0 likes

Disagree. There are number of use-cases for this. People here in the UK do maintain multiple accounts - joint family accounts for family expenses, salary account, sole traders for their businesses and landlords for managing property incomes and expenses to name a few. It is all about the convenience to be able to manage all such bank accounts from a well-designed app such as Barclays Mobile Banking. 

Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 15 March, 2020, 19:51Be the first to give this comment the thumbs up 0 likes

There are indeed compelling reasons to have multiple bank accounts. I too had two when I was in UK, currently have three in India, and so on. The accent is on "juggle". When people are willing to go thru' the major hassles of having multiple bank accounts (due to compelling reasons), the hassles of juggling them with multiple apps are comparatively small. If at all they seek a solution for that hassle, I suspect it would be via a third party app like UPI (India) or Zelle (USA) - not an app from one of the involved banks. This is somewhat similar to what happened in the PFM space: I know banks who tried account aggregation across multiple bank accounts. But such apps haven't gained traction compared to a third party PFM app like Mint.  

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