Contactless overtakes Chip and PIN for in-store transactions

Contactless overtakes Chip and PIN for in-store transactions

Worldpay is declaring a tipping point for contactless payments in the UK, as tap and pay transactions overtake Chip and Pin for in-store card payments for the first time.

The latest figures from Worldpay show that contactless usage jumped by 30% in the past year to become the most popular form of card payment for in-store transactions.

Fashion retailers have seen the greatest shift from Chip and PIN to contactless, with the sector citing a massive 415% year-on-year increase. Mobile contactless payments also rose significantly in the clothing and footwear sector, up almost 500% over the past year. Betting shops and department stores also saw significant growth of mobile contactless payments: between 150-250%.

Worldpay predicts that during the final six months of 2018, UK shoppers could spend up to £38.5billion via contactless transactions in-store. Part of this growth comes from the rise in use of mobile wallets such as Apple Pay, Samsung Pay and Google Pay, which have seen a 114% increase on the high street over the same period.

Steve Newton, Worldpay EVP says: “The rise of contactless is part of a bigger story: it’s not simply about tap and go - it’s about convenience and reducing the parts of the shopping experience that customers find irritating, like queuing and waiting to pay. Over 50% of shoppers believe that their phones could replace their wallets within the next five years[5] - the phenomenal growth of mobile contactless is a leap along this path. With the added benefit ‘limitless’ transactions and biometric security offered by mobile wallets, our smart phones could be the key to the next frontier of frictionless commerce.”

Comments: (5)

A Finextra member
A Finextra member 16 October, 2018, 11:592 likes 2 likes

That's an important milostone. All C&P transaction require a CARD. Contactless payments can be made via a wide variety of form factors.

Once CDCVM is fully implemented across the board, PIN will not be needed. That means POS terminals as we know them will... Well, you get the picture.

A Finextra member
A Finextra member 16 October, 2018, 12:04Be the first to give this comment the thumbs up 0 likes

I'm still waiting for my credit card issuer to give me a contactless card! 

A Finextra member
A Finextra member 16 October, 2018, 12:07Be the first to give this comment the thumbs up 0 likes

In Q1 next year, we will be able to front any existing card with a virtual contactless one, via wearables and mobile (including Apple Pay and Google Pay).

João Bohner
João Bohner - Independent Consultant - Carapicuiba 16 October, 2018, 14:12Be the first to give this comment the thumbs up 0 likes

Just to clarify:
Don't forget that the core of the contactless (NFC-Near field communication) IS a Chip - a RFID chip.

Paul Love
Paul Love - Konsentus - Nottingham 16 October, 2018, 14:16Be the first to give this comment the thumbs up 0 likes

This is one of those payment innovations where the customer "just get's it" - no complicated user journey, and a real benefit in terms of speed at the checkout. Most trendy bars now prefer contactless to cash.

Sceptics still claim that TFL drove usage, but the sudden rise in acceptance is more likely due to the eventual roll out of new POS terminals as the merchants restrictive rental agreements on the old ones expired, and the card renewal lifecyce eventually putting a contactless card in most customers hands.

Mobile and especially high-value contactless still has a way to go before it reaches mass adoption – some people still look mystified, but with acceptance points growing, it should soon become a sizable minority.

 

Find out more

Trending Stories

Featured Job
All Jobs »
London, UK

Sales Director, Private Equity Solutions (London, UK)

Competitive base, double ote, benefits, stock options

22 Jul