20 July 2018
Visit www.gemalto.com

Barclays tightens e-mail security following executive lapse

22 May 2017  |  9287 views  |  0 Security/Risk

Barclays Bank has reportedly beefed up e-mail security after a prankster impersonating the bank's chairman John McFarlane duped embattled CEO Jes Staley into a cringe-worthy exchange of views which showered praise on the top boss for his continued support.

The hoax e-mail, which was sent to Staley from a disaffected customer using a john.mcfarlane.barclays@gmail.com account, offered support for the CEO as he faced questioning over attempts to track down a whistleblower within the bank.

“You are a unique man, Mr McFarlane. You came to my defense today with a courage not seen in many people. How do I thank you?" Staley wrote in response. “You have a sense of what is right, and you have a sense of theatre. You mix humor with grit. Thank you John. Never underestimate my recognition of your support. And my respect for your guile.”

The widely-publicised exchange has led Barclays to step up security, according to the Financial Times, by activating a warning message whenever an employee sends a message to an external email address on a mobile device, which previously only happened on desktop computers.

The unidentified prankster told the FT that he counted on the fact that most e-mail software does not show the full address unless a user clicks on the sender’s name. He added that he usually wrote “sent from iPhone” at the bottom of a hoax message to avoid needing to mimic the legal disclosures that accompany most corporate e-mails.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Barclays campaigns to take on fraudsters

Barclays campaigns to take on fraudsters

08 May 2017  |  10497 views  |  12 comments | 14 tweets | 14 linkedin
Barclays rolls out voice biometrics for phone banking

Barclays rolls out voice biometrics for phone banking

01 August 2016  |  18066 views  |  0 comments | 29 tweets | 32 linkedin

Related company news


Related blogs

Create a blog about this story (membership required)
Visit info.nice.comVisit https://secure.vasco.comVisit http://go.jumio.com/finextraAd

Top topics

Most viewed Most shared
Calmejane quits Lloyds Bank to join SocGenCalmejane quits Lloyds Bank to join SocGen
12231 views comments | 5 tweets | 7 linkedin
Metro Bank opens developer portalMetro Bank opens developer portal
10104 views comments | 5 tweets | 14 linkedin
Anything Visa can do...Mastercard takes time outAnything Visa can do...Mastercard takes ti...
9820 views comments | 6 tweets | 15 linkedin
Hong Kong plans September go-live for blockchain-based trade financeHong Kong plans September go-live for bloc...
9588 views comments | 9 tweets | 17 linkedin
Mastercard enlists Worldpay to push Vocalink's Pay by Bank appMastercard enlists Worldpay to push Vocali...
9377 views 19 comments | 14 tweets | 30 linkedin

Featured job

Competitive base, double ote, benefits
New York, Boston, Chicago, Philadelphia, USA

Find your next job