21 October 2017
Find out more

Barclays tightens e-mail security following executive lapse

22 May 2017  |  8736 views  |  0 Security/Risk

Barclays Bank has reportedly beefed up e-mail security after a prankster impersonating the bank's chairman John McFarlane duped embattled CEO Jes Staley into a cringe-worthy exchange of views which showered praise on the top boss for his continued support.

The hoax e-mail, which was sent to Staley from a disaffected customer using a john.mcfarlane.barclays@gmail.com account, offered support for the CEO as he faced questioning over attempts to track down a whistleblower within the bank.

“You are a unique man, Mr McFarlane. You came to my defense today with a courage not seen in many people. How do I thank you?" Staley wrote in response. “You have a sense of what is right, and you have a sense of theatre. You mix humor with grit. Thank you John. Never underestimate my recognition of your support. And my respect for your guile.”

The widely-publicised exchange has led Barclays to step up security, according to the Financial Times, by activating a warning message whenever an employee sends a message to an external email address on a mobile device, which previously only happened on desktop computers.

The unidentified prankster told the FT that he counted on the fact that most e-mail software does not show the full address unless a user clicks on the sender’s name. He added that he usually wrote “sent from iPhone” at the bottom of a hoax message to avoid needing to mimic the legal disclosures that accompany most corporate e-mails.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Barclays campaigns to take on fraudsters

Barclays campaigns to take on fraudsters

08 May 2017  |  9654 views  |  12 comments | 14 tweets | 14 linkedin
Barclays rolls out voice biometrics for phone banking

Barclays rolls out voice biometrics for phone banking

01 August 2016  |  16578 views  |  0 comments | 29 tweets | 32 linkedin

Related company news


Related blogs

Create a blog about this story (membership required)
Register nowvisit www.atos.net

Top topics

Most viewed Most shared
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
10079 views comments | 22 tweets | 26 linkedin
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
9014 views comments | 17 tweets | 22 linkedin
satelliteGates Foundation backs Ripple collaboratio...
8962 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
8049 views comments | 9 tweets | 17 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
7734 views comments | 10 tweets | 22 linkedin

Featured job

Find your next job