28 June 2017
visit http://events.sap.com/gb/fsi-forum-2017/en/home

ANZ mobile just the ticket for missing cards

13 January 2017  |  5743 views  |  0 ANZ

ANZ's latest pitch to entice customers to its mobile wallet offering is a service that automatically updates replacement card details as soon as a card is reported as lost or stolen.

The bank says its customers report about 670,000 cards as lost or stolen each year.

ANZ managing director products Australia, Katherine Bray says: “We know waiting for a new card to arrive can be a real inconvenience. Now our customers can keep using their digital wallet, whether it’s Apple Pay or Android Pay, to make purchases while they wait for the new physical card to arrive in the mail.

The bank has also made it possible for customers to keep their existing Personal Identification Number (PIN), provided it hasn’t been compromised.

ANZ is the only major Australian bank to offer both Apple Pay and Android Pay with about 8.3 million transactions made across the bank’s digital wallets last year.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

ANZ opens payment app to third party POS vendors

ANZ opens payment app to third party POS vendors

01 December 2016  |  5868 views  |  0 comments | 6 tweets | 7 linkedin
Australian watchdog comes down on side of Apple in bitter bank dispute

Australian watchdog comes down on side of Apple in bitter bank dispute

29 November 2016  |  5867 views  |  0 comments | 9 tweets | 11 linkedin
ANZ chief predicts mobile will kill off cards in less than a decade

ANZ chief predicts mobile will kill off cards in less than a decade

14 July 2016  |  8785 views  |  6 comments | 27 tweets | 24 linkedin
Apple Pay picks up 1 million new users a week; comes to ANZ customers

Apple Pay picks up 1 million new users a week; comes to ANZ customers

27 April 2016  |  13206 views  |  0 comments | 20 tweets | 22 linkedin
Mobile payments proving popular with Australians - NAB

Mobile payments proving popular with Australians - NAB

05 April 2016  |  7562 views  |  0 comments | 7 tweets | 4 linkedin
ANZ launches mobile payments service for Android smartphones

ANZ launches mobile payments service for Android smartphones

10 February 2016  |  13990 views  |  0 comments | 9 tweets | 8 linkedin
Forgetful Aussies can now lock misplaced credit cards with new CommBank app

Forgetful Aussies can now lock misplaced credit cards with new CommBank app

28 October 2014  |  13948 views  |  3 comments | 7 tweets | 14 linkedin

Related company news

 

Related blogs

Create a blog about this story (membership required)
download the report nowvisit www.events.sap.comvisit www.response.ncr.com

Top topics

Most viewed Most shared
ECB preps eurozone-wide instant payments serviceECB preps eurozone-wide instant payments s...
9139 views comments | 19 tweets | 37 linkedin
ABN Amro tests wearable tech for contactless paymentsABN Amro tests wearable tech for contactle...
8682 views comments | 10 tweets | 6 linkedin
hands typing furiouslyArtificial Intelligence- Computer to IOT
8499 views 0 | 4 tweets | 2 linkedin
hands typing furiouslyThe EU and blockchain: taking the lead?
7491 views 0 | 8 tweets | 7 linkedin
Asia still top dog for payments innovation but Europe gaining groundAsia still top dog for payments innovation...
7430 views comments | 10 tweets | 9 linkedin

Featured job

Six Figure Base + Commission + Stock Options
London

Find your next job