HypoVereinsbank has deployed Syntegra’s ITS voice trading technology at its key trading centres in London, Singapore and Hong Kong. The move follows the end of the German bank's exclusivity deal with Siemens for the installation of voice trading technology.
David Ellis, International IT consultant, HypoVereinsbank, says: "Cost, superior local support and rapid response times to support requests, were all key factors in the decision to implement the Syntegra solution."
In London, the recent expansion of HypoVereinsbank from 83 trading positions to 110 prompted an initial review as the existing Siemens system was already at full capacity. Following a phased migration over three weekends at the end of July, traders in the newly expanded London office are now using the latest version of Syntegra’s ITS platform - Release 13 - as well as Syntegra’s pV405i turrets, designed for speed and accuracy, and pVs81i display speakers, for maximum audio quality.
Using Syntegra’s ITSlink CTI application, customer account information can be automatically displayed on the trader’s monitor during each customer call. Syntegra also facilitated integration with NiceLog Voice Recorders and the existing Siemens PBX.
HypoVereinsbank London is now considering a trial implementation of Syntegra’s new ITS Myriad and Wireless ITS Myriad - a collaborative trading environment to link clients, colleagues and trading partners, whether in a fixed or mobile work environment.
HypoVereinsbank Singapore's recent expansion and move to new premises instigated an upgrade in May of its existing Syntegra voice trading technology to an ITS Megalink System with 31 positions and traders now using Syntegra’s pV405i turrets and pVs81i ITS speakers.
Syntegra has also implemented Wey Technology’s Trading Room Systems across 36 positions in the Singapore room - incorporating the multi-functional HK2000 Keyboard, the Workstation-Remote System and the Market Data Video Switch. Together, these components allow the installation of PCs or workstations to be placed in a designated systems room remote from the desktop, providing for the sharing of data sources, reduced moving costs, good accessibility for systems administrators, and less space requirement at the desktop.
As a result of the Singapore contract, HypoVereinsbank Hong Kong also signed with Syntegra for the integration of the Wey Technology Trading Room System for 16 positions.