Chase goes the extra mile in auto financing
26 August 2016 | 6630 views | 3
Chase is going the extra mile in its auto-financing business, providing an online platform where users can specify and shop for new and used cars and secure a loan through their smartphone or computer.
The service enables customers to configure their preferred options for a new or used car, find matching cars online, and get approved for their loan. Using technology from digital auto marketplace TrueCar, customers also can compare prices paid by other consumers and via Chase.com connect with one of 14,000 auto dealership in the bank's network that has inventory meeting the specified preferences.
“Customers today are shopping for everything online, including cars,” says Bruce Jackson, head of retail lending for Chase Auto Finance. “By pairing financing with the online car shopping experience, we can provide more opportunities for Chase dealers, and make it easier for customers to get in the driver’s seat.”
Chase Auto Direct is currently available to customers in 30 US states, he adds, and will roll out further in phases through early 2017.