Swedbank creates digital banking group

Swedbank creates digital banking group

With customers ditching branches for mobiles, Swedbank is on the hunt for someone to lead a newly created digital banking group.

The digital banking unit will cover sales support, development and innovation as Swedbank bids to "meet changed customer demands and behaviour".

Initially it will be overseen by acting co-heads Lotta Lovén and Girts Bērziņš together with CEO Birgitte Bonnesen but the bank has begun looking for a permanent boss.

"The changes will secure the delivery on our business strategy and our financial goals, while building a solid platform for increased customer satisfaction," says Bonnesen.

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