21 October 2017
visit www.response.ncr.com

Halifax makes switching a snap

13 July 2015  |  6722 views  |  0 Halifax branch 1

Consumers looking to switch bank accounts to Halifax can now speed up the process by uploading a photo of their debit card from their smartphone or tablet.

Halifax says the 'snap to switch' tool enables customers to submit their existing bank details without having to type the information into a form, which can be more time consuming and awkward. Using a phone or tablet on the mobile optimised site, the tool populates the switch from bank account fields automatically.

Director of innovation and digital development, Marc Lien says an increasing number of customers are completing their account switch using a mobile or tablet.

“Our focus very much remains on continuing to make banking with us quick and simple, including providing easier ways for customers to switch to us," he says. "Exploring technology that will help deliver for our customers and enhance our overall capabilities is a real focus for us at the bank.”

Since the launch of the Current Account Switching Service (CASS) in September 2013, Halifax has been top for switching in three out of four quarters to September 2014, with over 250,000 consumers shifting account into the bank.

Last week, the bank introduced an online eligibility checker tool to further ease the process, enabling consumers to shop around for a new current account without affecting their credit file.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Lloyds dismantles barrier to switching with online eligibility checker

Lloyds dismantles barrier to switching with online eligibility checker

09 July 2015  |  6320 views  |  0 comments | 10 tweets | 5 linkedin
Current accounts become top target for financial fraudsters

Current accounts become top target for financial fraudsters

02 July 2015  |  4745 views  |  0 comments | 9 tweets | 4 linkedin
Mobile becoming consumer's 'channel of convenience' - Halifax

Mobile becoming consumer's 'channel of convenience' - Halifax

08 May 2015  |  8188 views  |  2 comments | 23 tweets | 23 linkedin
Halifax trials heartbeat authentication technology

Halifax trials heartbeat authentication technology

13 March 2015  |  17863 views  |  5 comments | 29 tweets | 18 linkedin
Lack of awareness and confidence hampering UK account switching service

Lack of awareness and confidence hampering UK account switching service

12 March 2015  |  5136 views  |  6 comments | 5 tweets | 10 linkedin
FCA examines move to full bank account portability

FCA examines move to full bank account portability

01 October 2014  |  8140 views  |  3 comments | 12 tweets | 5 linkedin
UK bank switch used by over one million customers in first year

UK bank switch used by over one million customers in first year

11 September 2014  |  5540 views  |  1 comments | 20 tweets | 10 linkedin
600,000 Brits switch bank account providers in H1

600,000 Brits switch bank account providers in H1

16 July 2014  |  5536 views  |  0 comments | 16 tweets | 7 linkedin
Halifax launches augmented reality 'Home Finder' mobile app

Halifax launches augmented reality 'Home Finder' mobile app

08 May 2012  |  8729 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.vasco.comvisit www.innotribe.comvisit www.niceactimize.com

Top topics

Most viewed Most shared
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
8808 views comments | 22 tweets | 26 linkedin
satelliteGates Foundation backs Ripple collaboratio...
8621 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
7703 views comments | 9 tweets | 17 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
7179 views comments | 10 tweets | 22 linkedin
Eight banks form joint venture to launch blockchain trade platformEight banks form joint venture to launch b...
6780 views comments | 14 tweets | 23 linkedin

Featured job

to £70K base, £105K ote, benefits
London, UK

Find your next job