HSBC plans Edinburgh call centre hires

HSBC plans Edinburgh call centre hires

Banking giant HSBC is set to add around 70 staff to its call centre in Edinburgh to deal with Premier Account customers, according to the BBC.

The 12-year-old centre, which already houses over 500 staff, recently underwent refurbishment.

HSBC has shed staff recently in a bid to cut costs during the recession. In November it revealed plans to shutter seven regional offices and cut 1700 support jobs in its retail banking network.

In March, the banking giant undertook a cull of 1200 UK staff, with the cuts affecting back office processing, IT, human resources and finance roles.

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