20 October 2017

Tesco Bank creates 1000 customer service jobs

28 October 2009  |  9652 views  |  0 blurry people

The banking arm of UK retailer Tesco is creating 1000 jobs in Newcastle with the opening of a new customer services centre.

Recruitment for the centre - which will manage customer sales and service for Tesco Bank's home and motor insurance customers - will start early next year, with the first 500 positions set to be filled by the end of 2010.

The roles are being created as part of Tesco Bank's general insurance partnership with Fortis UK, announced this summer.

A £2 million grant was provided by regional development agency One North East to support the move.

Andrew Higginson, chairman, Tesco Bank, says: "Tesco is building a different kind of bank - one that listens to customers, offers simple and transparent products and rewards loyalty. This new customer service centre will help us provide our banking and insurance customers with the same great service they have come to expect in our stores."

The supermarket rebranded its personal finance unit to Tesco Bank last month as part of an aggressive push to take on traditional high street players.

The bank has already outlined plans to created 200 jobs at its Edinburgh headquarters this year and will be recruiting a further 800 jobs at a new customer service centre in Glasgow.

The Newcastle centre is being set up in the heartland of Northern Rock, the failed lender that shed hundreds of jobs in the region and has been taken over by the government.

Tesco has been linked with a bid for the Rock, with the government expected to split it into "good" and "bad" banks soon before selling off the "good" section.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Virgin Money applies for banking license

Virgin Money applies for banking license

26 October 2009  |  9953 views  |  1 comments
Tesco Personal Finance to create 800 jobs at new Glasgow call centre

Tesco Personal Finance to create 800 jobs at new Glasgow call centre

20 August 2009  |  10012 views  |  0 comments
Tesco may bid for Northern Rock - The Times

Tesco may bid for Northern Rock - The Times

01 July 2009  |  6615 views  |  0 comments
Tesco and Fortis in insurance talks

Tesco and Fortis in insurance talks

26 June 2009  |  6505 views  |  0 comments
Tesco to open 30 'bank branches' this year

Tesco to open 30 'bank branches' this year

30 March 2009  |  12555 views  |  0 comments
Tesco Personal Finance creates 200 jobs at new Edinburgh HQ

Tesco Personal Finance creates 200 jobs at new Edinburgh HQ

06 March 2009  |  11458 views  |  0 comments
Tesco wins approval for RBS buy-out; poaches Rowe to head marketing

Tesco wins approval for RBS buy-out; poaches Rowe to head marketing

19 December 2008  |  14081 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
28 October 2009
visit www.capgemini.comvisit www.fivedegrees.nlvisit www.innotribe.com

Top topics

Most viewed Most shared
satelliteGates Foundation backs Ripple collaboratio...
8394 views comments | 13 tweets | 10 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
8210 views comments | 21 tweets | 26 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
7371 views comments | 9 tweets | 17 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
6749 views comments | 10 tweets | 21 linkedin
Eight banks form joint venture to launch blockchain trade platformEight banks form joint venture to launch b...
6408 views comments | 14 tweets | 23 linkedin

Featured job

Find your next job