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Tesco ATM dishes out 'free' cash

18 August 2009  |  10324 views  |  1 atm

Queues formed outside a Tesco store in London last week after a faulty cash machine began issuing double the money requested by customers.

An "operational error" led to the ATM - outside a Tesco Express in Cranford, Hounslow - dispensing £20 notes instead of £10 notes.

According to press reports, a lengthy queue quickly formed at the machine, with customers phoning friends and family.

Tesco - renowned for its 'every little helps' slogan - says it will not try and recoup the money.

Comments: (1)

Keith Richbell
Keith Richbell - eftpos Payments Australia Ltd. (ePAL) - Sydney | 19 August, 2009, 03:15

Why would Tesco try to claim the money back from customers when they will get compensation from their cash-in-transit supplier who loaded the ATM cassettes incorrectly? Imagine that? A supermarket making money from both customers and suppliers? Mmmm.... ?

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