Tesco ATM dishes out 'free' cash

Tesco ATM dishes out 'free' cash

Queues formed outside a Tesco store in London last week after a faulty cash machine began issuing double the money requested by customers.

An "operational error" led to the ATM - outside a Tesco Express in Cranford, Hounslow - dispensing £20 notes instead of £10 notes.

According to press reports, a lengthy queue quickly formed at the machine, with customers phoning friends and family.

Tesco - renowned for its 'every little helps' slogan - says it will not try and recoup the money.

Comments: (1)

A Finextra member
A Finextra member 19 August, 2009, 03:15Be the first to give this comment the thumbs up 0 likes

Why would Tesco try to claim the money back from customers when they will get compensation from their cash-in-transit supplier who loaded the ATM cassettes incorrectly? Imagine that? A supermarket making money from both customers and suppliers? Mmmm.... ?