23 February 2018
Visit www.capgemini.com/worldreports

Customers clean out 'double your money' RBS ATM

25 October 2006  |  15336 views  |  0 ATM user

Hundreds of customers queued for up to three hours in Bristol last weekend to use a faulty cash machine owned by Royal Bank of Scotland (RBS) that started dispensing twice the amount of money requested.

According to UK press reports, the machine, which is located in the Clifton area of Bristol, began dispensing £20 for every £10 withdrawn on Saturday.

Customers flocked around the ATM as news of the fault spread for a chance to "double their money". Meanwhile another RBS ATM at the same location, which was operating normally, remained unused. Many customers withdrew cash then queued again for another go.

The unit evenutually ran out of cash at about 6pm on Saturday evening.

A RBS spokeswoman told reporters that due to a "manual error", the machine began dispensing incorrect notes. The problem has now been fixed and the machine is back up and running normally.

She refused to confirm how much money was lost, but warned that the bank had a record of all people who made withdrawals and any discrepancies will be followed up.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Faulty Fortis ATM allows homeless to withdraw EUR100,000

Faulty Fortis ATM allows homeless to withdraw EUR100,000

02 February 2005  |  15020 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Visit www.vasco.comvisit www.swift.com/your-needs/instant-paymentsvisit www.nextgenbanking.co.uk

Top topics

Most viewed Most shared
Ripple makes new connections to emerging marketsRipple makes new connections to emerging m...
11120 views comments | 14 tweets | 10 linkedin
hands typing furiouslySome Interesting Applications Of The Inter...
10143 views 3 | 9 tweets | 1 linkedin
Basel Committee outlines disruptive fintech scenariosBasel Committee outlines disruptive fintec...
8006 views comments | 15 tweets | 26 linkedin
Investment Association sets up fintech accelerator for asset managersInvestment Association sets up fintech acc...
7646 views comments | 19 tweets | 10 linkedin
R3 creates Legal Centre of Excellence for blockchain technolgyR3 creates Legal Centre of Excellence for...
7415 views comments | 10 tweets | 14 linkedin

Featured job

Basic c.£90K OTE c.£180K plus full benefits pac...
London based

Find your next job