Barclaycard cuts 1000 Goldfish jobs

Barclaycard cuts 1000 Goldfish jobs

Barclaycard is set to axe almost 1000 jobs at its recently acquired credit card business Goldfish with the closure of a Scottish call centre and the unit's London headquarters.

Barclaycard, which bought Goldfish from Discover Financial Services for around £35 million in February, says it plans to close a customer call centre in Cumbernauld, North Lanarkshire, leading to the loss of 900 jobs.

A further 90 full time management, marketing, audit and finance jobs will shed at Goldfish's London headquarters in Canary Wharf. Barclaycard says it will keep the office space, which is near its own headquarters.

The bank says it will migrate the Goldfish work to its own sites - "primarily" in the UK - before the end of the year.

Barclaycard also says it will make efforts to help afffected staff find new employment, either within the group - including at at customer service centres in Teesside, Kirkby and Northampton - or with local employers.

Commenting on the move, Amer Sajed, MD, UK Cards, Barclaycard says: "We consider that this is the right strategy in the context of the highly competitive industry in which we operate. The flexibility we have created within Barclaycard’s existing global servicing operations means we are able to maintain high levels of service for our existing customers and Goldfish customers, without the additional capacity provided by the Cumbernauld operation.”

Last year Barclaycard shut its customer call centre in Manchester - which employed 630 staff - and shifted some of the work to offshore centres in India.

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