Malaysia's Hong Leong Bank has implemented BT's ITS.Netrix voice trading technology at its Kuala Lumpur dealing room.
The bank's HL Markets division has rolled out the technology to 35 positions in in the front office of the trading room. BT says the positions are now equipped with an eight-channel speaker module and integrated intercom for trading in FX, money markets, swaps and structured products.
BT says Hong Leong also plans to extend the use of the technology to connect to its Singapore and Hong Kong offices.
Kua Wei Jin, COO, HL Markets, Hong Leong Bank, says: "HL Markets chose ITS.Netrix because it provides connectivity to IP or traditional voice networks, offering full flexibility and future-proofing in the critical trading room environment. This provides us with the ability to deploy Voice over IP when dealing with our overseas centres or clients."
The bank has also implemented two of the vendor's ITS p31 telephony switches and an integrated ITS p31 platform recorder which are capable of supporting up to 64 users.
BT says the bank is the first in Malaysia to go live with the technology.