Lloyds TSB outsources desktop IT to Fujitsu

Lloyds TSB outsources desktop IT to Fujitsu

British Bank Lloyds TSB is transferring 300 IT staff to Fujitsu Services under a five year desktop outsourcing contract worth £170 million.

The deal first surfaced in January when the Lloyds TSB Union said that the bank was in the "due diligence phase" of negotiations with Fujitsu.

At the time, the union said that the deal would affect 167 employees, but in today's statement Lloyds TSB says 300 staff from its existing operational teams and their incumbent suppliers will move to Fujitsu under the TUPE (Transfer of Undertakings Protection of Employment) regulations.

Under the outsourcing contract Fujitsu will provide desktop support to over 70,000 users including all customer-facing staff in nearly 2000 Lloyds TSB branches and over 200 other offices. Overall, the vendor will manage over 80,000 devices, including PCs, laptops and associated servers.

Fujitsu will also provide the bank with IT support, helpdesks and maintenance services and will also manage hardware supply, configuration and installation.

Commenting on the contract, Igor Andronov, director of group IT, Lloyds TSB, says: "Fujitsu's approach to managing our distributed computing environment allows us to work closely with them and use their skills to develop and continue to grow our business."

Fujitsu says its previous projects with Lloyds TSB have included a major hardware rollout of 12,000 devices across all branches, branch network infrastructure upgrade and the provision of managed desktop services at the bank's financial markets division.

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