22 October 2017
visit www.avoka.com

IPC launches network monitoring service; reports Q1 net loss

10 February 2004  |  3087 views  |  0 IPC launches network monitoring service; reports Q1 net loss

IPC Information Systems has launched Advanced Fault Management, a real time monitoring service designed to detect, identify and resolve technical problems with voice trading networks.

IPC says technicians at its global solutions and operations centers (GSOCs) in New York, London and Sydney coordinate service delivery for banks and brokerages around the world in a 24x7 'follow-the-sun' model.

Lance Boxer, IPC's CEO, says the service is designed to resolve any issues with lines and equipment before a trader would discover them: "Typically a trader notices a problem, calls the communications team over, and an urgent resolution process ensues. Instead, we monitor the equipment and the lines 24/7 and resolve issues immediately and often remotely."

Every morning before the trading day commences, AFM performs a 'morning health check', monitoring trading desks, line cards, power supplies and carrier access lines and sending customers a detailed systems report. Any problems identified are assigned for resolution and recurring symptoms are reviewed to ensure trading operations continue without interruption.

Tullett Liberty, the UK-based global brokerage firm, implemented AFM throughout its London operation six months ago. "AFM has significantly improved the quality of service we provide to our brokers. For example, problems with equipment or circuits that occur overnight and would historically only have been detected once trading had started are now picked up and often re-solved before the day begins," says Geoff Chapman, chief information officer. "If an outage does occur, we can immediately understand its cause, impact on the trading room and what needs to be done to rectify the problem."

The launch comes as IPC posted a net loss for the first quarter of fiscal 2004 of $1.8 million compared to a net loss of $0.2 million in the equivalent year-ago period. Revenue for the first quarter was $60.2 million, up from $48.4 million in Q1 2002. This includes approximately $7.2 million from the new IPC Network Services division formed from the acquisition of Gains International, as well as increases of approximately $2.9 million and $1.6 million in Trading Systems and ITS respectively.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Tokio Marine rolls out IPC VoIP desktops across new trading floor

Tokio Marine rolls out IPC VoIP desktops across new trading floor

03 October 2003  |  2962 views  |  0 comments
IPC acquires controlling interest in Purple Voice

IPC acquires controlling interest in Purple Voice

06 August 2003  |  7758 views  |  0 comments
UniCredit Banca Mobiliare rolls out IPC VoIP trading systems

UniCredit Banca Mobiliare rolls out IPC VoIP trading systems

09 July 2003  |  3365 views  |  0 comments
IPC and Syntegra talk up virtual trading floor

IPC and Syntegra talk up virtual trading floor

16 June 2003  |  3508 views  |  0 comments
IPC eyes Gains as Collins Stewart acquires Tullett

IPC eyes Gains as Collins Stewart acquires Tullett

23 January 2003  |  3123 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.atos.net Register now

Top topics

Most viewed Most shared
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
13275 views comments | 17 tweets | 28 linkedin
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
12284 views comments | 22 tweets | 28 linkedin
satelliteGates Foundation backs Ripple collaboratio...
9557 views comments | 13 tweets | 10 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
9170 views comments | 11 tweets | 22 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
8577 views comments | 9 tweets | 18 linkedin

Featured job

Competitive
London, UK (or flexible)

Find your next job