17 August 2017
visit www.avoka.com

ING Direct implements Cognos business intelligence software

07 January 2004  |  3925 views  |  0 ING Direct implements Cognos business intelligence software

ING Direct, the Internet and phone banking operation of the Dutch bank ING, is installing Cognos' business intelligence (BI) software across the enterprise to monitor and analyse company performance.

ING Direct will use Cognos' reporting and analysis software to identify cost saving opportunities. The system will access data from a number of sources at the bank, including an Oracle data warehouse, to uncover trends in business performance.

Cognos says its BI software will enable ING Direct to measure the effectiveness of marketing campaigns and track market and risk exposure via a Web-based dashboard.

Arline Loh, vice president of management information systems, ING Direct, says the software will present staff with complex customer, marketing and financial information in a simple visual format.

"Using Cognos business intelligence will greatly increase our ability to recognise and react to trends in sales and marketing and help us to identify opportunities that will enable us to better serve our customers," adds Loh.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

ING Direct secures resources with Cyber-Ark vaulting technology

ING Direct secures resources with Cyber-Ark vaulting technology

11 November 2003  |  3696 views  |  0 comments
ING Direct praises UK operation as group profits grow

ING Direct praises UK operation as group profits grow

15 August 2003  |  3210 views  |  0 comments
ING Direct deploys Microgen payment control system

ING Direct deploys Microgen payment control system

21 July 2003  |  3459 views  |  0 comments
Israeli bank implements Cognos business intelligence solution

Israeli bank implements Cognos business intelligence solution

16 January 2003  |  2751 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.niceactimize.comvisit www.worldpaymentsreport.comvisit www.dorsum.eu

Top topics

Most viewed Most shared
Coinbase raises $100mCoinbase raises $100m
10383 views comments | 14 tweets | 14 linkedin
DBS Bank launches online car selling marketplaceDBS Bank launches online car selling marke...
9779 views comments | 13 tweets | 11 linkedin
China preps central clearing house for mobile payments providersChina preps central clearing house for mob...
9679 views comments | 8 tweets | 15 linkedin
Monzo appoints Curve co-founder Foster-Carter COOMonzo appoints Curve co-founder Foster-Car...
8073 views comments | 1 tweets | 2 linkedin