Norwich Union extends CSC underwriting contract

Norwich Union extends CSC underwriting contract

UK insurer Norwich Union has extended its global software licensing contract for Computer Sciences Corporation's (CSC) Exceed platform for a further 10 years.

The news comes a week after Norwich Union parent company Aviva said it was closing down 12 UK offices and shifting 2500 jobs to India.

Norwich Union, which helped CSC develop Exceed along with three US insurance carriers, currently processes two million policies on the system.

The platform integrates all areas of the insurance enterprise, including policy administration, underwriting, billing, claims, commissions, work management, documents, image archiving and business intelligence.

Users are able to underwrite and administer policies via the Web, which has allowed Norwich Union to extend the system to its brokers and corporate partners. Without programming, users can configure screens to provide varying views of the system based on security levels and workflows. CSC says 1000 insurance brokers are already accessing the system via the Internet.

Alex Robinson, IT director, Norwich Union Insurance, says the Exceed platform is "an important part of our programme of systems rationalisation, helping us reduce costs and drive complexity out of our business."

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