24 July 2016
Find out more

First direct launches transactional iPhone app

13 January 2011  |  14475 views  |  3 iphone apps on screen

UK virtual bank first direct has launched what it claims to be the first true transactional iPhone app from a British financial services firm.

The HSBC unit's free app allows customers to use their iPhones and iPod Touches to view their balances and last 20 transactions, make payments and transfer money between accounts.

Although Natwest, RBS and Ulster Bank all have dedicated iPhone applications, first direct claims that transactional capability makes it the first true UK banking 'on the go' offering.

Matt Colebrook, CEO, first direct, says the app is about making the "banking experience simpler and quicker, allowing our iPhone enabled customers to access key features of our internet banking; whenever they want and wherever they want".

Apps for other smart phones are in the pipeline.

In May HSBC came under attack from the former head of innovation at rival Lloyds TSB for the paucity of its mobile service.

Gardner, an HSBC customer, praised NatWest for getting in ahead of rivals and rolling out an iPhone app, even if it was not particularly impressive or rich in functionality.

"Shoving a poor application out the door - like NatWest have done - is teaching them valuable lessons about how customers like to use mobile," he blogged.

The Department for Work and Pension CTO speculated - seemingly correctly - that HSBC was holding back, waiting for a "big bang" introduction, in a move he considered to be mistaken.

Comments: (3)

A Finextra member
A Finextra member | 14 January, 2011, 06:38

Excellent news. Now UK Bank can offer also real mobile banking. 

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
A Finextra member
A Finextra member | 14 January, 2011, 06:50

Nordea Bank in Scandinavia has already launhed iPhone applications in 3 countries:

Finland, Jan 2011 (English article):
http://www.nordea.fi/About%2bNordea/Nordeas%2biPhone%2bapplication%2blaunched%2bin%2bFinland/1457052.html

Norway, March 2010 (Norwegian article):
 http://www.nordea.no/Privat/Internett+og+telefon/Mobiltjenester/iPhone-applikasjon/1330502.html?q=iphone&link=1_1

and

Sweden, May 2010 (Swedish article):
http://www.nordea.se/Privat/Internet+och+telefon/Telefon/Nordea+i+din+iPhone/1386492.html?q=iPhone&link=1_1

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
A Finextra member
A Finextra member | 14 January, 2011, 11:50

Banks make a lot of fuss about apps that, in many cases, offer less functionality than a mobile-enabled website. Still, I guess it's an excuse to send out a press-release

Be the first to give this comment the thumbs up 0 thumb ups! (Log in to thumb up)
Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Android and iPhone leave BlackBerry in their wake

Android and iPhone leave BlackBerry in their wake

11 November 2010  |  8961 views  |  1 comments
Banks scramble to fix mobile app security flaws

Banks scramble to fix mobile app security flaws

08 November 2010  |  13538 views  |  2 comments
US m-banking take-up jumps 129% in two years

US m-banking take-up jumps 129% in two years

20 October 2010  |  9479 views  |  0 comments
Chase adds cheque deposit and P2P payments to iPhone app

Chase adds cheque deposit and P2P payments to iPhone app

06 July 2010  |  9867 views  |  0 comments
EX-Lloyds innovation boss chides HSBC over m-banking

EX-Lloyds innovation boss chides HSBC over m-banking

11 May 2010  |  20516 views  |  4 comments
First direct adapts Web banking for iPhone

First direct adapts Web banking for iPhone

21 September 2007  |  13718 views  |  0 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
Find out moreVisit www.abe-eba.euVisit capgemini.com

Top topics

Most viewed Most shared
MasterCard agrees £700m VocaLink acquisitionMasterCard agrees £700m VocaLink acqu...
8022 views 14 comments | 32 tweets | 36 linkedin
hands typing furiouslyWhat Every FinTech CEO Should Know About R...
7822 views 0 | 14 tweets | 8 linkedin
hands typing furiouslyBanking on IoT: Security in the Internet o...
7680 views 3 | 19 tweets | 7 linkedin
Santander doubles down on fintech fundSantander doubles down on fintech fund
7573 views comments | 22 tweets | 28 linkedin
Brexit-scarred London fintech startups enquire about moving to BerlinBrexit-scarred London fintech startups enq...
7472 views comments | 16 tweets | 16 linkedin

Featured job


Brussels (Belgium) or Paris (France)

Find your next job