4 Results from 2010
Stanley Epstein Associate at Citadel Advantage Group
The news this past week has been all about a Citibank mobile banking glitch. Apparently a flaw in a version of its iPhone m-banking application resulted in it improperly storing customer account information. Now this is something that could happen to anyone, you will say. But should it? The past year has seen an explosion of new banking services an...
31 July 2010 /payments Innovation in Financial Services
So the FSA is going to beef up on its staff in the oversight of the banks. As I see it, this approached is doomed before it even starts. The regulator, whether it is the FSA or any other, cannot match both the expertise and the innovativeness of the staff in the banks. The reason for this is simple. The regulator cannot compete with the banks in t...
19 March 2010 Innovation in Financial Services
In the 1960s and the 1970s it was “ban the bomb”. This was the popular and catchy anti-nuclear slogan. A half century later my slogan for the “tens” (twenty-ten that is). It is simply “Ban the Mobile”, and other similar wireless devices. I recently conducted a series of training courses and seminars in a major city and was downright put out by the ...
13 March 2010
I have just been running a series of training courses in Johannesburg on various banking subjects and something that one of the course participants said really struck a chord in me and in the group that she was a participant in. What happened was this; we had been discussing the various barriers to progress in the realm of electronic banking and th...
22 January 2010 Innovation in Financial Services
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