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Andrew Stevens Global banking and financial services specialist at Quadient

Why July 31 is not ‘the Final Countdown’ for New Consumer Duty Rules

Over the past year, the financial sector has been adjusting to a new regulatory environment. On July 31, 2023, the Financial Conduct Authority (FCA) introduced new Consumer Duty rules that obligate financial institutions to communicate complex financial information to consumers in a comprehensible way. The rules aim to increase the standard of care...

23 July 2024 /regulation /retail Banking