Latest Social media News: Finextra Research

Facebook joins Fido Alliance

The FIDO Alliance announced today that Facebook has been appointed to its Board of Directors.

15 May 2018

Irish bank caught in social media spying storm

Allied Irish Bank (AIB) has been accused of spying on its customers after it emerged that it monitors mortgage holders' social media accounts

14 May 2018

News/Social media

Microsoft defends support for controversial Cloud Act

A long-running court battle between Microsoft and the US government about whether the latter had the right to access emails held in Microsoft's Irish data centre has come to an anticlimactic end after a judge dismissed the case, ruling it to be "moot" due to the recent passing of the Cloud (Clarifying Lawful Overseas Use of Data) Act.

05 April 2018

Company update/Social media

ICICI Bank launches social media-based cross-border remittance service

ICICI Bank, India’s largest private sector bank by consolidated assets, announced the launch of a service that enables Non Resident Indians (NRIs) to send money to a beneficiary in India using social media like WhatsApp and e-mail.

04 April 2018

Company update/Social media

NatWest reveals the eight money scams to be aware of in 2018

A new report from NatWest and research agency The Future Laboratory has analysed data from the last 18 months to predict eight frauds and scams expected to emerge as 2018 gets under way: from social media spying and planting malicious software on smart phones to Brexit, money muling and even taking advantage of the excitement around the Royal wedding.

20 March 2018

Company update/Social media

Ayondo to list on Singapore Exchange

Global financial technology group ayondo Ltd today announces that it has registered its Offer Document by Singapore Exchange Securities Trading Limited (“SGX-ST”), acting as agent on behalf of the Monetary Authority of Singapore, for a listing on the Catalist board of the Singapore Exchange Securities Trading Limited.

16 March 2018

News/Social media

BMO rolls out virtual assistants for Twitter and Facebook Messenger

BMO has partnered with two tech startups to roll out chatbot service assistants for Facebook Messenger and Twitter.

15 March 2018

News/Social media

Look #nofilter: Deutsche Bank opens Instagram account

Deutsche Bank is extending the reach of its social media presence to Instagram, opening a channel to "visually convey a different side" to the company's activities.

07 March 2018

News/Social media

Mastercard puts QR bot on Messenger

Mastercard is to use the popular Facebook Messenger platform as a vehicle for encouraging small businesses in Africa and Asia to move to QR-code based mobile payments.

28 February 2018

Company update/Social media

Telcos next target for PayKey social keyboard

PayKey, a Social Banking solution provider, today announced the launch of its new Social Telco Solution and Mobile Smart Keyboard, which will be demoed during Mobile World Congress 2018.

19 February 2018

News/Social media

TD Ameritrade lets users trade through Twitter

Customers of US brokerage TD Ameritrade can now research and trade stocks and exchange traded funds through Twitter direct messages.

08 February 2018

News/Social media

Belfius brings Messenger and WhatsApp P2P payments to Belgium

Belgian bank Belfius is rolling out a service that lets users make payment requests through Facebook Messenger and WhatsApp.

01 February 2018

News/Social media

Researchers develop algo that uses Twitter to predict the stock market

Researchers from a Dutch university have developed an algorithm that scans tweets about stocks, successfully predicting price fluctuations.

24 January 2018

Company update/Social media

AmEx CEO Kenneth Chenault joins Facebook board

Facebook today announced that Kenneth I. Chenault, the CEO of American Express, has been appointed to the company’s board of directors, effective February 5, 2018.

18 January 2018

Company update/Social media

United Bank for Africa launches Facebook Messenger chatbot

Pan-African financial institution, United Bank for Africa (UBA), has today, changed the face of e-banking with the introduction of Leo, the UBA Chat Banker who enables customers make use of their social media accounts to carry out key banking transactions.

12 January 2018

News/Social media

Deutsche Bank hops on WeChat

Deutsche Bank is looking to keep in touch with its Chinese-speaking customers by jumping onto WeChat, the social media giant with nearly a billion active users.

30 November 2017

News/Social media

Nordea brings e-invoicing to Facebook Messenger

Nordea has collaborated with Nordic payments processor Nets on a service which enables consumers to post invoices and pay their bills via Facebook Messenger.

29 November 2017

News/Social media

BofE had no business case for £3000 Snapchat filter

Was £3000 on a SnapChat geofilter to promote the new £10 note money well spent by the Bank of England? We'll never know because the bank did not put together a business case prior to the campaign or carry out any evaluation once it was completed.

24 November 2017

News/Social media

CIBC builds Messenger digital assistant for sending money overseas

The Canadian Imperial Bank of Commerce (CIBC) has launched a digital assistant that helps clients track foreign exchange rates and send money overseas through Facebook Messenger.

07 November 2017

News/Social media

Halloween howler: HSBC suffers online banking gremlins

High street bank HSBC was forced to apologise to UK customers after its online banking service went down for a chunk of Friday.

27 October 2017