Research/analysis

1389 articles tagged with this keyword

/Research/analysis

Contactless cards win over users, but struggle to reach the mainstream

Despite the fact that over 90% of Americans that own contactless payments cards like using them, three quarters of the population are not even aware of the technology's existence, according to a survey commissioned by the Smart Card Alliance.

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Lehman bankruptcy and Merrill buy-out shrinks industry IT budget

From a technology perspective, the US securities industry has shrunk by around six per cent in recent days following Lehman Brothers' bankruptcy and the acquisition of Merrill Lynch by Bank of America, according to analysis by Financial Insights.

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Retail banks scared of embracing Web 2.0 - Datamonitor

Retail banks are failing to embrace Web 2.0 technologies like mashups, Rich Internet Applications and widgets due to security fears and concerns about losing control of their content, according to analyst house Datamonitor.

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Branch security failings exposed by fake heists

Researchers have compromised the security of over 1000 US bank branches in a series of physical and virtual heists that involved "stealing" the personal data of bank customers.

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Banks cut IT budgets as crunch bites - Forrester

Nearly half of US and European financial services firms have cut their technology budgets this year due to the economic crisis, according to a survey from Forrester Research.

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Americans switching on to m-banking

Around three quarters of US customers - 75% - would now consider using mobile banking services if offered, up from 49% in 2006, according to research released by fintech vendor Fiserv.

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European and Middle Eastern banks look to invest in CRM - survey

As business gets ever more competitive, banks in Europe and the Middle east are increasingly looking to invest in customer relationship management (CRM) technology to help differentiate themselves from rivals, according to a survey commissioned by SAP.

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Failed payments costing Europe's banks EUR21bn a year - Misys

Despite the introduction of the single euro payments area this year, failed cross border transactions are costing European banks EUR21 billion a year, according to Misys.

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Norwegians embrace mobile banking - EDB

Mobile banking is taking off in Norway, with usage in July up 50% compared to the average over the first five months of the year, according to figures from IT services provider EDB Business Partner.

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London NFC trial shows customers want contactless m-payments

A pilot scheme that allows Londoners to use their mobile phones to pay for tube journeys and make small value purchases has been hailed as a success, with the majority of participants saying they are happy using the contactless system.

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Cybercriminals targeting virtual worlds - McAfee

Cybercriminals are targeting online virtual worlds like Second Life and World of Warcraft to steal personal data and launder money, according to Internet security firm McAfee.

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Online bill pay to cost US banks $1bn by 2010 - TowerGroup

The provision of free online bill payment services to retail banking customers will cost the US financial services industry $1 billion by 2010, according to research from TowerGroup.

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Consumer group warns on comparison sites

Financial comparison Web sites are misleading customers and often fail to provide the cheapest product available, according to UK consumer association Which? Money.

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Investors in the dark about dark pools

Many institutional investors have misgivings about the actual levels of anonymity and liquidity provided by broker/dealer and exchange-operated dark pools, according to new research released by Greenwich Associates (GA) which found varying policies and practices among providers.

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UK online sales to outstrip high street by 2026

Although the UK's high streets have been hit hard by the credit crunch, sales via the Internet are continuing to soar and will eventually account for more than half of all retail transactions by 2026, according to UK comparison site uSwitch.

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Bank job losses caused by restructuring, not offshoring - Deutsche Bank

Internal restructuring has resulted in banks shedding far more staff than the outsourcing of functions to offshore centres, according to a European study by Deutsche Bank.

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$10m spent on Visa cards on first day of Beijing games

Visa says international tourists visiting Beijing for the Olympics spent nearly US$10 million on Visa credit, debit and pre-paid cards on the opening day of the Games.

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Wall Street group issues recommendations for market reform

A year on from the start of the credit crisis, an industry group comprising of senior executives from Wall Street's biggest banks has published a wide-ranging set of recommendations for improving risk management and preventing another financial meltdown.

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RBS is top UK phishing target

The Royal Bank of Scotland (RBS) is the financial institution most targeted by phishing fraudsters, according to anti-spam outfit Clearmymail which is reporting a quadrupling in the number of spam attacks aimed at UK Internet users.

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UK banks hit by record fraud levels

UK banks have been hit by record levels of fraud over the last six months and the situation is likely to get worse as the full impact of the credit crunch unfolds, according to accountancy firm KPMG.