Branch banking

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/Branch banking

Changing customer behaviors driving branch transformation programme at Mashreq

In response to the evolving customer needs, Mashreq Bank, one of the leading financial institution in the UAE, today announced details of the next phase of its digital transformation strategy.

/Branch banking

Finastra launches tablet-based platform to bring community banking services outside the branch

Finastra has launched Fusion Digital Front Office, an innovative tablet-based banking platform that enables community banks and credit unions to take services directly to the consumer, outside of the branch.

/inclusion

Chase launches low-cost checking account

Chase is launching Chase Secure Banking, a low cost checking account that can help more consumers around the country access a traditional banking relationship, including those new to banking or who have had trouble getting or keeping an account in the past.

/Branch banking

Nationwide hires Carole Layzell as channel service director

Nationwide Building Society today announces it has appointed Carole Layzell as Channel Service Director.

/Branch banking

Westpac replaces all incentives for tellers with pay rise

In an industry leading move, Westpac Group is making changes to the incentives and fixed pay for its frontline tellers to help deliver an exceptional service to customers.

/retail

Al Taif Islamic Bank signs for Finastra Fusion Islamic

Al Taif Islamic Bank has chosen Fusion Islamic, Finastra’s core banking solution dedicated to the Islamic market, to kick start its retail business.

/Branch banking

Instant card issuing vendor Evolis creates Japanese subsidiary

Evolis announces the formation of a wholly-owned subsidiary in Tokyo, Evolis Japan K.K. The French group designs, manufactures and commercializes a complete range of personalization and issuance solutions for plastic cards in various markets such as retail, hospitality, banking or public administrations across the globe.

/Branch banking

NatWest opens new 'digital branch'

In the new NatWest digital store, customers can drop in and have a coffee while carrying out transactions, either on their own or branch devices.

/Branch banking

Commercial Bank of Kuwait installs video kiosks at 68 branches

Commercial Bank of Kuwait has started to adopt the smart-branch model by creating a flexible and cost-effective virtual banking system that would allow remote consultations via video kiosks — touchscreen PCs with connected headsets.

/Branch banking

CYBG's new branch in Manchester offers free yoga classses and events space

CYBG is continuing to cement its position as the UK’s leading challenger bank with the opening of a new state-of-the-art SME hub and retail store in the heart of Manchester.

/Branch banking

UnionBank opens first fully-digital branch in the Philippines

Appian (NASDAQ: APPN) announces that UnionBank of the Philippines used the Appian Platform to launch its first fully digital branch.

/retail

Millennium BCP picks Auriga for branch overhaul

Like so many other banks, Millennium BCP is reviewing its large branch network. While this has led to some closure and relocation of branches, Millennium BCP was determined to use the review as an opportunity to create a new kind of customer-centric branch format for the future.

/Branch banking

Coventry Building Society launches five-year multimillion-pound redesign of its branch network

Coventry Building Society, a UK top ten savings and mortgages provider, has launched a branch redesign programme which will see the Society invest significantly in its network over the next five years.

/Branch banking

Consumers' access to financial services inquiry launched

The Treasury Committee launches a new inquiry into consumers’ access to financial services.

/Branch banking

Citibank opens first Citigold branch in San Francisco

Citibank is inaugurating today its first Citigold Center in San Francisco, located in the historic Pacific Gas & Electric Company Building at 245 Market Street in the heart of the financial district.

/retail

Brits see ATMs as public utility

New research finds that ensuring ongoing local access to ATMs and cash could be a key factor in managing the transition to digital financial services.

/Branch banking

Robins Financial Credit Union picks VSoft OnView Branch Remittance

VSoft Corporation, a global provider of information and technology solutions for financial institutions, announced that Warner Robins, Georgia-based Robins Financial Credit Union with more than $2.4 billion in assets has selected its OnViewTM Branch Remittance to simplify remittance transfers.

/Branch banking

Unite criticises ‘rubber-stamp’ RBS closures in Scotland

Unite the union today (28 September) has criticised the announcement by Johnston Carmichael and RBS that only two branches survive the stay of execution in Scotland.

/Branch banking

CFCU Community Credit Union signs for Fiserv suite

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that CFCU Community Credit Union, based in Ithaca, NY, will implement a suite of solutions from Fiserv to deliver a more integrated mobile, online and in-branch member experience.

/Branch banking

NatWest trials online and branch appointment booking software

NatWest has announced that it has become the first bank to trial new technology which enables customers to fit their banking needs around their busy schedules.

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