Online webinar
See all Events »
On-Demand Webinar - Transforming banking channels for a digital world

When:

On-Demand

Where:

Online Webinar

On-Demand Webinar - Transforming banking channels for a digital world

The growing momentum towards open banking models has compelled banks globally to undergo business transformation and expand their service provision to offer broader choices to their consumers, and business customers. The advent of APIs has paved the way for new banking relationships, a new framework and ecosystem, and new products.

While brick and mortar outlets are giving way to digital services globally, a large proportion of organizations are changing rather than ditching their branch proposition. A recent survey by Finextra, in association with Virtusa, revealed that while 36% of Financial Institutions (FIs) are decreasing their branch network, an equal number are transforming it. What transformation strategy are they undertaking?

While the significance of mobile channels in financial services is increasing rapidly, banks are divided in their strategy around these channels. The same survey showed that 51% of FIs are leveraging existing internet channels to expand, 49% are migrating existing customers to a new, dedicated infrastructure.

Payments are at the epicentre of banking, and banks are exploring numerous options to increase their payment methods and choices right from using blockchain for cross border payments to deploying AI and ML to execute compliance checks at speed. The convergence of instant payments and open banking, particularly in retail, where card disintermediation is gaining traction, indicates that financial organizations, both large and small, need to rise to the occasion to compete.

Join Finextra and Virtusa for this webinar to learn from experts as they discuss:

  • What are the pros and cons of a dedicated infrastructure for the mobile channel?
  • How open banking is driving new payment strategies and overlay products?
  • Which technology can be deployed to support business goals and encourage new lines of revenue to remain competitive?

Speakers:

  • Gary Wright - Head of Research, Finextra [Moderator] 
  • Amit Bhute - SVP, Global Head, Banking & Financial Services, Virtusa 
  • Mariela Hunter - Head of Consumer Bank Strategy, Citizens Bank 
  • Kim Martin - Senior Vice President, Cash Management & Trade Innovation Head, Citi Commercial Bank 
  • Varun Yadav - Global Innovation Program, Treasury Services, BNY Mellon 

> Listen now

 

Related reading:

 

 
Forrester Report - The State of Digital Banking in 2019
Upcoming events
See all Events »
Webinar - Tackling Data Breaches and Account Opening Fraud in one

Webinar - Tackling Data Breaches and Account Opening Fraud in one

Tuesday 3 March 2020 at 15:00 GMT

Join Finextra, Jumio and industry experts on Tuesday 3 March 2020 at 15:00 GMT, as we discuss the challenges and solutions of account opening while protecting against data breaches and fraud.

Webinar - How to Address Fraud Through the Use of Risk Analytics

Webinar - How to Address Fraud Through the Use of Risk Analytics

Thursday 12 March 2020 at 15:00 GMT

Join Finextra, OneSpan, and industry experts on Thursday 12 March 2020 at 15:00 GMT, as we discuss the threat that account takeover fraud poses to banks and ways to protect against it.

Webinar - Investing in Customer Digital Onboarding: The Benefits for Banks

Webinar - Investing in Customer Digital Onboarding: The Benefits for Banks

Thursday 2 April 2020 at 15:00 BST

Join Finextra, HID Global, and industry experts on Thursday 2 April 2020 at 15:00 BST, as we discuss the benefits of digital customer on-boarding and the use of new technologies in order to implement it.