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Operating Model Evolution


21 March 2013 at 18:30


Walbrook Club, City of London

Operating Model Evolution

A Finextra dinner club event in association with IBM and Broadridge Financial Solutions

This exclusive dinner at the prestigious Walbrook Club in the heart of the City of London will feature a presentation from Simon Haggerty, Global Head Securities, UBS Group Operations, on the ‘leaders’, ‘followers’ and ‘laggards’ in financial services and how they are balancing the combined requirements of compliance and customer service, followed by a relaxed dinner and networking opportunities.

How can banks re-engineer financial markets operations to satisfy new regulations and demanding customers?

In a recent survey of global financial services firms - 77 percent cite regulatory requirements, while 59 percent point to more demanding customers as the top external market drivers triggering changes in their operating models.  

Only 22 percent of the firms currently excel at meeting both.

The battle to retain customers and grow share has become more intense for financial markets firms.  New research, conducted by the IBM Centre for Applied Insights, reveals that firms are changing their operating models in response to these challenges.

These firms are gaining market share by:

  • Looking outward, addressing how they interact with the marketplace.
  • Creating a different kind of operating model with a more holistic view across front, middle and back offices and into their clients’ own operations
  • Collaborating more effectively    
  • Building operating models that leverage their partners’ expertise, technology and scale to reduce fixed costs while creating business agility to respond to market opportunities

Places at the dinner are reserved for executive level professionals and senior managers at banks and regulated financial institutions.  Attendees are individually vetted to ensure a high level of networking opportunities.

Register now and join Simon Haggerty and a select group of your industry peers to discuss and debate how banks are re-engineering financial markets operations.

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