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Christine Thomas

Risk and Compliance Analyst
360factors
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Christine Thomas

Customer Retention Strategies in Banking: How AI-Powered Predictive Insights Help Prevent Churn

In today’s competitive landscape, digital-first challengers and fintech companies have expanded customer options, making loyalty less secure. This is why customer retention strategies in banking are no longer considered optional. They are essential for maintaining stable revenue streams while avoiding the excessive costs of acquisition. Artificial...

03 October 2025 Banking

Christine Thomas

How to Develop a Risk-Centric Workforce to Enhance Financial Risk Management

The financial risk management environment is becoming increasingly complex, driven by emerging challenges such as climate change, geopolitical instability, and rapid technological advancements. These challenges are further heightened by evolving regulatory requirements, which demand that organizations adopt more resilient and compliant strategies ...

26 December 2024 /regulation Banking Regulations

Christine writes about

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  • regulation & compliance

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