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William Waid

CPTO
FICO
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11 Jan 2024
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Bozeman
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Followed by John Sims, Martha Boyle and 5 others you follow
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William Waid

Reducing Uncertainty to Improve Customer Decisions

Consistently making better, faster decisions leads to better and more competitive business outcomes. Better customer experiences, retention, customer satisfaction and lifetime share-of-wallet are the goals. Unfortunately, this can be a case of easier said than done. Improving decision-making requires certainty, and that takes effort, innovation and...

07 October 2024 /retail Analytics in Banking

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