If bankers want to survive, they cannot afford to choose complacency when it comes to technological innovation. In fact, they should bet their careers on replacing outdated systems and solutions. If a banking core doesn't allow for innovation – the continual updating of capabilities, channels, interfaces and processes – it needs to be replaced. Ot...
12 December 2023 /retail /predictions Digital Bank Transformation
"The meteoric rise of data and performance-intensive workloads like generative AI is forcing a complete rethink of how data is stored, managed and processed,” said Nick Patience, senior research analyst at 451 Research, part of S&P Global Market Intelligence. According to S&P Global's new 2023 Global Trends in Artificial Intelligence ...
26 September 2023 /retail /cloud Artificial Intelligence and Financial Services
Americans have warmed up to virtual assistants in the wake of the pandemic, when many services had to be reimagined as digital alternatives. According to an Ipsos poll of 2,010 U.S. adults, 69 percent of respondents said they’ve used an online or mobile virtual assistant to get answers to their questions and or help resolve issues, and nearly as m...
29 June 2023 /retail /cloud Artificial Intelligence and Financial Services
“ChatGPT lowers the bar for people using AI,” Charles Morris, Chief Data Scientist for Financial Services at Microsoft, recently said during a Banking Transformed podcast. It's true; this AI chatbot is democratizing artificial intelligence…even if it lacks the “right direction and guardrails” for use as an automated teller in retail banking. Chat...
02 May 2023 /retail /cloud Artificial Intelligence and Financial Services
“In order to fully realize the potential of AI, we have to mitigate its risks,” the White House Office of Science & Technology Policy recently tweeted. “That’s why we’re excited about @NIST’s release of the AI Risk Management Framework…” NIST, formally known as the U.S. Department of Commerce’s National Institute of Standards and Technology, re...
14 February 2023 /security /retail Artificial Intelligence and Financial Services
What good would buying an engine be without a car to put it in? In the context of customer service in retail banking, this would be akin to adopting artificial intelligence without having any customer touchpoints for it to bring to life. In order for a fintech investment to make sense, bank and credit union leaders must integrate AI technology wit...
10 January 2023 /retail /cloud Artificial Intelligence and Financial Services
Eli TalmorCEO at ID-Bound
Marius GaldikasCEO at ConnectPay
Sandi WassmerCEO at enei
Aviel ErdisCEO at CheckMate
Sho SugiharaCEO at Fuse
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