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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
As the owner, you will also give up ownership if you leave this group.
David Donovan Executive Vice President at Publicis.Sapient
With all the acronyms in the digital world, let’s talk about one more: VUCA. The term itself is not new, but it describes the challenges businesses are facing today. Volatility, Uncertainty, Complexity and Ambiguity. The digital world has heightened customer expectations, which in turn has shortened the life span of software development activiti
29 October 2018 /wholesale
Naresh Kurup Director - Marketing at CustomerXPs
(Concluding part of the 2-part blog on improving customer lifecycle management in banks) ‘Well begun is half done’ – Aristotle In the previous blog, we saw how financial institutions can initiate a streamlined CDD-led customer onboarding experience. Let us now look at what does it take to manage what lies ahead. By thinking more strategically abo...
23 October 2018 /regulation /retail
(First in the two-part series on improving customer lifecycle management in banks) A 1000-mile journey begins with a single step’ – ancient Chinese adage In today’s intensely competitive environment, banks are faced with the challenge of maximizing revenue, reducing attrition, and maintaining customer relationships. This means implementing a holi...
Inese Zepa Lead UX Architect at UXDA
There is a huge misconception that investing in customer solutions is enough to ensure successful banking digitization. According to a World Economic Forum report 2018 by Bain & Company, only 1% of $1.2 trillion digital transformation investments will actually achieve their set targets. We believe one of the causes is that only a few realize -...
23 October 2018 /retail /wholesale
Retired Member
If ever, or at least the past 45 years, there was a software marriage (integration) of two core systems that I considered the perfect transaction, it would have been Metavante's IBS and Temenos's T24. My use of the word "perfect" is based on a legacy core system with functionality that grew during a 40-year development process plus a mo...
22 October 2018
Today, banks are facing many challenges, not just high fees and lack of transparency, but competition from emerging fintech companies who are entering the market with modern applications and innovative solutions. With the industry going through a digital transformation, it’s crucial for banks to be more agile with their corporate payments solution...
17 October 2018 /retail
To deliver the level of quality expected from an organisation in today’s consumer-prioritized environment, banks are not only having to adapt to the evolving needs of the customer, but also to new regulations. As a result of the emergence of Open Banking; a series of reforms designed to bring in greater agility, flexibility and ongoing innovation ...
17 October 2018
At Sibos 2014 in Boston blockchain was the talk of the show and the movement towards adoption of new technologies was up and running. As Sibos 2018 opens in Sydney, APIs and open banking based on their adoption will be high on the agenda, indicating that the movement is gathering momentum. In the intervening four years, there have been many ‘Proof...
16 October 2018
The disruption of the banking industry started a while ago, with more and more challenger banks serving both private customers and SMEs. Everything from current accounts to money transfers to credit scoring is increasingly streamlined with AI and machine learning algorithms; it's mostly done by new companies, though, while traditional banks in many...
15 October 2018 /retail
There are a lot of discussions on LinkedIn about the Brex duo - two 22-year olds who built a unicorn in less than two years. “Young and inexperienced, did not invent anything new, there are thousands of similar products, etc”. Well, it’s not that simple anymore. Anyone can get a dictionary with thousands of words. Very few people can use those kno...
14 October 2018 /retail
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