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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
As the owner, you will also give up ownership if you leave this group.
Alex Kreger Founder and CEO at UXDA Financial UX Design
It can be a major challenge to adapt a financial company to the fast-paced digital world. For some, it’s not only about success in the future but a question of existence. At the same time, there are hugely successful companies that are achieving extraordinary results with minimal resources. What’s their secret? After analyzing their approach, we’v...
08 January 2019
Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene
Two weeks ago I explained why we should not neglect the fact that Revolut will be made physically available in Belgium: they announced a country manager offices in both Antwerp and Brussels. Until last week Revolut had an e-money licence. This is sufficient for what they offer today, insufficient when playing in the Premier League of banking. So I...
24 December 2018 /retail
Retired Member
According to a research paper by Finextra and SAP Customer Experience, Engaging the Unengaged Customer, less than half (49%) of consumers agree that their banks work hard to engage them, and that they feel engaged. Only 36% agree that their bank advocates on their behalf, and only 35% agree that their bank always acts in their best interests rath...
13 December 2018 /ai /retail
As you may have read, recently published findings from consumer charity Which? have revealed consumers are not happy about the number of bank branch and ATM closures we’re seeing. Key findings show that of those interviewed: Nearly nine in ten (86%) said they’d visited a bank branch at least once in the past year; Eight in ten (83%) said branches...
10 December 2018 /inclusion
Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor
Time to read: 5 minutes to gain a different perspective 'The true measure of any society can be found in how it treats its most vulnerable members.' – Mohandas Karamchand Gandhi Reflections… I found myself in a High Street branch of a bank, and I was partially drawn to a conversation/transaction between an elderly couple and the bank cashier. It a...
05 December 2018 /retail /inclusion
Howard Berg Senior V President,North and Central Europe, BPS at Gemalto DIS
The first internet protocol, invented back in the 1960s, only allowed machines to talk to each other and could not enable the secure identification of the person using them. This was not a problem for the first generation of internet users, who trusted the website they were on. But as the number of organisations offering services online increased,...
04 December 2018 /security
The financial services sector has a problem… it is not a hidden problem at the back of their systems, or… well… maybe they have, but that is not what I will be writing about. They have a problem with branding. More specifically employer branding… Banks need more talent, especially digital talent. It is an unfortunate coincidence that a lot of this ...
01 December 2018 /retail
Mobile is without doubt the present of banking and a pillar of the consumer’s pursuit for relevant, on-hand amenities. While digital doesn’t just mean good things for the customer; financial institutions are interested in the online model as it is significantly less expensive, more accessible, and can produce more customer intelligence than tradi
28 November 2018 /retail
For financial organisations looking to make the move to public cloud, outdated technology is proving to be a significant obstacle. With the sheer number of regulatory hoops they have to jump through, banks have typically struggled to adopt cloud services at the same speed as other organisations. However, competition against, or partnering with, Fi...
28 November 2018 /retail /wholesale
Instead of the predicted cannibalization, an evolution is taking place in both the new and traditional financial services models, as companies begin to collaborate rather than compete for greater market share. For FinTech entrepreneurs the time is now. Research by Chicago-founded global law firm Mayer Brown suggests that one-third of the 70 fina...
27 November 2018 /retail
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