Digital Banking Trends

Digital Banking trends and Industry Intelligence for Bankers, Fintechs, and Solutions Providers

Nanda Kumar CEO at SunTec Business Solutions

High stakes: become a true value aggregator or lose your market share

The top twenty European banks manage a combined total set of assets worth £18.26 trillion, with HSBC leading the charge at £1.84 trillion. This is a vast amount of money for only twenty companies. Traditional banks have almost monopolised the market across the globe for the past hundred years or so. Recent years have seen successful disruption, a...

07 September 2017 /regulation

Arpana Sharma Subject Matter Expert at Genpact

WHAT's UP with WHATSAPP? Why messaging apps are critical to banks...

Do you feel lost without a mobile device? Research suggests mobile users can't leave their phone alone for six minutes and check it up to 150 times a day. Banks need to adapt to this fundamental shift in customer behaviour. As customer change, organizations are heavily investing in deploying bots to service them. Capital One’s chatbot Eno, Royal Ba...

05 September 2017 /ai /retail

Balazs Fejes President Europe and APAC at EPAM Systems

Where to Start with RPA in Financial Services

Financial institutions are only beginning to scratch the surface with Robotic Process Automation (RPA), and much of the technology’s potential remains untapped. This is not to say that financial institutions are ignoring how RPA could significantly increase business productivity – rather, most organizations are still fuzzy on how the technology ca...

01 August 2017 /retail

Anthony Walton CEO at Iliad Solutions

THE REAL COST OF OUTMODED TESTING

That the payments industry is being reshaped by unprecedented waves of change is not news. A constantly evolving regulatory landscape, fast-developing technology, an influx of innovative new entrants and an increasingly demanding customer base are all driving payments market participants to transform their businesses – and their technology – to re...

24 July 2017 /payments

Retired Member 

Your client onboarding is bad, fix it.

In a world where everything has gone digital, and according to a statement made back in 2011, by the highly successful entrepreneur and investor, Marc Andreessen - "Software is eating the world" Why do people want to fill out a form with a pen? Over the past 6-12 months I have onboarded/opened accounts with the following products/services...

19 July 2017 /regulation

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

e-banking 3.0

Includes e-id service (confirming identity is an ancient bank service..), e-signing (for loans, other bank contracts, 3rd party contracts), e-invoicing (sending and receiving - private and corporate), e-receipts, e-salary and many more. Stopping at an imagined border for what is banking service does not provide the value and overall cost efficienc...

10 July 2017

Retired Member 

Digitising Financial Services: Five Ways to Get Started, One Way to Succeed

It’s easy to see why the onus is on financial service providers (FSPs) to digitally transform. Forty-six percent (1) of customers are now willing to use robo-advisers. Nearly 60 percent(2) of customers are seeking innovative spending analysis tools and up to 85 percent(2) would pay a monthly fee to receive automated social media notifications fro...

10 July 2017 /retail

Retired Member 

How technology can help community banks to survive

Community banks have always been the prop and stay of small counties’ residents. Yet, statistically, the number of community banks have been steadily falling (from 15,957 in 1985 to only 5,874 by the end of 2015). This 63% decrease doesn’t seem to be the consequence of natural cessation of activity. So what’s wrong, then? Where challenges hide Fir...

07 July 2017 /retail

Retired Member 

Going digital - part two

'Going digital' doesn't necessarily mean that your business has been transformed. To become fully digital enterprises, companies need to shift the focus inward and innovate the employee experience. Part two Looking out versus looking in Financial services companies continue to effectively leverage digital technologies to innovate and improve the cu...

05 July 2017

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Demise of cash

Bank of Finland report - ATMs (branch share very small): 2014: 145,1 million times 2015: 136,9 2016: 123,4 Billion € 2014: 14,4 2015: 13,9 2016: 12,9 Old expensive habit exiting.

05 July 2017