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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Anthony Walton CEO at Iliad Solutions
But can they successfully innovate? According to a recent news article on Finextra, 62% of European financial institutions expect to increase spending on payments technology throughout 2017. This major investment is being driven by the revenue-generating opportunities of instant payments and the need for increased operational efficiency. The repo...
03 August 2017 /payments
Chris Brown CTO at Trusek AND Authentiq8 Me
There has been a huge amount written about PSD2 recently and much of it appears to be, with the greatest respect, over complicating the issue. Very fundamentally, to provide for all of the requirements of PSD2, we have three transaction types: balance, transaction list / statement and payment. Obviously, since these requests are coming from co...
28 July 2017 /payments
Stacey Small Business Development at The Glue
At the latest Apple Worldwide Developer Conference (WWDC) in San Jose, June 17 2017, Apple confirmed the rumours that they will create their own payments service which will be linked with Apple’s mobile wallet, Apple Pay. This will allow users to send money directly to their contacts via iMessage. Currently Apple Pay only allows users to load thei...
28 July 2017 /retail
Retired Member
In 2014, the “age of the customer” was born as a phrase and remained largely abstract. But fast forward just a few years and in 2017, it is the holy grail for businesses – especially banks. We have now welcomed a new digital age of customers who do not want to be told they must bank in a certain way or through certain channels. Customers want to be...
26 July 2017 /retail
Milos Dunjic AVP, Payments Innovation Technology Solutions at TD Bank Group
The 3D Secure 1.0 framework was originally introduced to address lack of consumer authentication in legacy online environments, mainly in cases where online merchant and consumer were not engaged in face to face transaction, i.e. when there was clear lack of confidence that consumer who is paying, was the legitimate owner of the payment card used ...
23 July 2017 /payments
Credit unions have been a hot topic for me this week. I have had two completely independent conversations with people about them. On Tuesday night I met a chap from the US at an investor summit who mentioned he felt the US credit unions, although more numerous than the UK, were technologically challenged. The following day I met with a group, from...
21 July 2017 /retail
The financial services industry is going through an almost unprecedented period of change. Whether political, regulatory, societal and technological, a range of forces have been at work to shift the landscape for good. Politically, it’s fair to say that the world has been dealt its fair share of turbulence in recent months, with Brexit, as well as ...
19 July 2017 /regulation /retail
Well, the short answer is some are making deep organizational changes with their sales culture, and others are only getting started. Recently, I met with a number of banking customers for pre- and post-sale consulting on global CRM and Sales Automation projects. In addition, earlier this month, I attended PegaWorld 2017, our premier annual confer...
10 July 2017 /retail
There has been much talk recently about how card payments will replace cash altogether in the future. I have talked previously about my opinion that the card schemes (Visa, MasterCard, Amex etc) are past their sell-by date and we need an alternative. I have also discussed my vision of a future with a different type of payment network support
07 July 2017 /payments
There was time when people used cheques, and used them a lot. Cheques once accounted for 86 percent of all non-cash payments, and were the hot new payment technology. After second World War, the Americans adopted cheque writing like never before. In 1940s and 1950s, the overall number of ‘chequing accounts’ (frequently spelled as a 'checking accou...
01 July 2017 /retail
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