Welcome to Finextra. We use cookies to help us to deliver our services. We'll assume you're ok with this, but you may change your preferences at our Cookie Centre. Please read our Privacy Policy.
A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
How does one recognize and distinguish the serious innovation? What separates real innovators from those which aren’t so serious about it? The true innovators are actually able to maintain a disciplin...
We are witnessing how digital technology disrupts the financial industry. Placing the focus on customer expectations and behavior completely changes the rules of the game ─ something that new technolo...
More and more time is being spent by employees interacting with each other, customers, partners and suppliers, as part of delivering projects, products and services. These interactions often relate t...
One of the things I've noticed since working in the payments space are the tribes and the tension/conflict/cooperation/outright hostility …… The first of these, and longest running is the tension betw...
Innovation and tech advancements are hitting the market at a breakneck speed. All companies are either trying to leverage the AI, Chat-Bots, ML or any form of new models available in the market or eve...
The Nordic countries constitute the most advanced and digitally ready payment market in Europe, and one of the most advanced in the world[1]. The penetration of card, contactless card and mobile paym...
When I concluded my final project report for the Warwick Business School Executive MBA last year, one of the summary points was that financial services regulators would soon need to start looking at ...
Digital commerce has crossed its chasm of adoption and it is now part of the strategy for all major financial institutions to create an omni-channel environment for their end-customers. As the entry-b...
Which? has issued a report that claims the Big 5 Banks in the UK are closing their branches at the rate of 60 a month. If this is true, it will not be the run-rate of closures for long. Barclays,HSBC,...
Even a casual look into the history of insurance reveals its rapid evolution over the last decade - from a slow-paced and highly regulated industry, to one consumed with technology transformation. Til...
Eminent article by Markus Hautala - head of Blockchain Solutions at Tieto "Any thriving economy depends on the availability and free movement of skilled labour, products and services. Data has f...
Nobody should rejoice in the problems faced by TSB in its migration to the Sabadell system. TSB’s customer base has suffered, the bank’s reputation has been hammered and, inevitably, fraudsters have ...