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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

Payments Fraud Management - Space for service offerings

AFP has published this year's report on Payment Frauds last week. As always, year after year more corporates have indicated they were victims of payment frauds. From Banker's point of view, this highlights the need to strengthen the service offerings addressing the open risks foreseen by corporates in this domain, parallely to strengthen the opera...

/payments /regulation

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Innovator's new dilemma

I have lately been busy with a new focus on innovations. We now have more ingredients for doing more new things and old things differently with technology than ever before. Recessions are often the time for better reflection and new approaches. This recession may even form the base for a mental shift - away from mindless consumerism, blind quarter...

Retired Member

Retired Member 

Education, Education, Education

There is no question that mistakes have been made in the financial crisis and people rightly or wrongly are suffering the consequences of such actions. Investment firms are attempting to alter practices to ensure that such a disaster doesn’t happen again but what else can be done? The key is education. I am a strong advocate of implementing financ...

Retired Member

Retired Member 

no principles

I suspect the memorable phrase coined today by Hector Sants, CEO of the Financial Services Authority, will long be remembered as a turning point in the debate about regulatory structure. He said "a principles-based approach does not work with participants who have no principles". Go to http://www.ft.com/cms/s/0/2dbf2b7e-0ef8-11de-ba10-00...

/regulation

Retired Member

Retired Member 

NFC Just Doesn't Mean Convenience For Consumers

Perhaps the lack of popularity of NFC is due to excessive assumptions regarding NFC and the absence of real benefits overall. The assumption in the article that other methods require more expertise on the part of the user is unfounded. I am personally familiar with systems which are both safer and easier to use than NFC and SMS. Customers choosing ...

/payments /retail

Retired Member

Retired Member 

Barclays and Orange Team Up For Some Cheap Spin

Hardly mobile transactions. No different than sticking a chip to your shoe and waving your number 10's at the reader. While it is nice cheap spin it really isn't mobile, you need a reader plugged in somewhere for a start. I can understand Barclays wanting to leverage all that hardware and Chip and PIN infrastructure they shelled out for. I watch, w...

/payments

Retired Member

Retired Member 

What else will the banks charge for?

An interesting article from Netbanker on bank charges. I am sure, every bank thinks on the topic: if no big money can be earned on (new) loans, then what is next? Transactions? Service? Additional products? The logical answer is to put charges on things which are big cost elements for the bank: branches, tellers, call centre people, paper statemen...

/retail

Elton Cane

Elton Cane Digital product delivery at News Corp Australia

Mobile audio - is it just for music??

I recently started to listen to the audio version of two of my favourite magazines - The Economist and New Scientist, and have been impressed by the convenience and quality. I'm not a fan of the word podcast, and prefer to think of the medium as a new take on traditional radio journalism. So, with that in mind, Finextra has teamed up with the same ...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Banks - time to deliver new customer value

Banks - especially Investment banks - are now being squeezed from all sides - revaluation of securitized papers to unrealistically low market price levels, losses from credit books as economies nosedive, new costs from all sorts of more or less needed regulation, restructuring costs etc - all also leading to higher funding costs. On the other hand...

/payments

Retired Member

Retired Member 

Noca is the free paypal for merchants

More competition in the already hyper competitive payments market. A new entrant noca.com is challenging the supposedly old guard. I suppose you can call Paypal old guard even though lots of people still haven't heard of it - they do have hundreds of millions of users. Problem is I think with Noca you won't get points on card purchases because of t...

/payments /retail

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