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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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As Apple launched its iPhone5 without NFC, lots of us asked the question: is this just a commercial strategy from Apple, or they simply don’t believe in the future of NFC? Many researchers and analysts are desperately seeking an answer for this question, and I would like to put my bet now. Let’s start from the basics: NFC is a form of radio-freque...
17 October 2012
Has anyone noticed a lack of young IT talent in the UK at the moment? You know what I’m talking about… Everyone you interview is a dud (even though their academic results are glowing) and they all expect big money (start from the bottom anyone?). In the UK we are currently in the midst of an IT skills shortage, and according to industry experts, ...
11 October 2012 /payments /retail
I had an interesting discussion with Bob Howard (BBC Money Box) this morning concerning the current situation with GetCash service by NatWest. At the end, I felt that it would be important to draw a clear line between "mobile payments are not safe" and "badly implemented mobile payments are not safe". Mobile-related frauds are...
09 October 2012 /payments
Nick Ogden Chairman at Ogden Research
Public endorsement of the British banking system has certainly taken a hit in the last few years. The crisis of 2008 has eroded confidence in the traditional outfits, creating an opportunity for start-ups and traditional players alike to introduce alternative services to the market. The payments marketplace is currently experiencing a high level o...
08 October 2012 /payments
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
1. Mr Same Guy yesterday. In the old days – when we launched PC-banking for SMEs and private customers (1982) at Union Bank of Finland we lived with the false impression that we had private and corporate customers – when we defacto only had human customers – in different roles. As a result the user experience was not similar enough across roles. Th...
In June this year, NatWest and RBS proudly announced the arrival of the new era of cardless ATM withdrawals. In my comment on that page, I explained that any OS-only financial solution is "almost secure" (which is similar in concept to being "almost pregnant"). There is no "secure" without "secure element". A...
Less than a week ago, Finextra's News section ran a press release by Emu who promised a Holy Grail alternative to Square and iZettle - no dongles, and (almost) no charges (Emu's Web site does prominently display "0% per sale"). That news article mentioned "no charges for the first £1,000 of sales and a flat fee of £4.99 a month af...
07 October 2012 /payments
Brett King CEO & Founder at Moven
Baby Boomers and Gen-X have in common the need to experience life in all it’s glory. Whether that is born out of a sense of adventure, the need for tactile feedback or in the sense of face-to-face social connections, at the core of much of our buying behavior historically has been the need to ‘touch and feel’ a product before a purchase. There’s a...
07 October 2012 /retail
When it comes to payments, London taxi is an interesting microcosm. A few years ago, cash was king and cabbies didn't look elsewhere - it is rumoured that many black cab drivers were filing their tax returns on the basis of earning £50... per week. Things have since moved on. "Mobile" is a familiar part of taxi business now, whether it's ...
04 October 2012 /payments
Last week I had a bizarre conversation with someone who claimed to be "Head of European Business Development at Vodafone" (a big guy with a beard and Vodafone-red rimmed glasses - give me a shout if you know him...) He started the conversation when I was looking at iPhone 5 at Apple Store on Regent Street, with "You'd better buy Andr...
01 October 2012 /payments
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