Rich Kiel

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Managing Director & Head of Enterprise Sales, NA

Backbase

Member since

25 Sep 2023

Location

Atlanta

Bio

Rich Kiel is Backbase's Managing Director and Head of Enterprise Sales for the North American region. He is responsible for driving strategy, overseeing operations, and ensuring successful implementations to meet the business and revenue objectives of the region.

Experience

Managing Director & Head of Enterprise Sales, NA

Backbase

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Latest opinions

The answer for FinServ’s digital fatigue? The right IT platform.

Many banks and credit unions are in a state of digital fatigue. Over the last decade, the desire to become a technology-driven business resulted in dramatic increases in IT spend. While the industry’s biggest names announced multi-billion dollar modernization efforts, even smaller institutions invested heavily in their own transformation strategi...

28 February 2024

A marriage in the AI era: Why business and IT need to act like a unit

As the hype around artificial intelligence (AI) and other next-generation technology intensifies, even the most risk-averse banks and credit unions are now determined to quickly take advantage of these emerging, yet powerful capabilities. But while many financial institutions (FIs) feel the need to move aggressively in their modernization efforts,...

18 December 2023

Don’t bite off more than you can chew during your modernization journey

The days of the ‘big bang’ IT modernization are over. Here’s why banks need to embrace a progressive approach. In the race to modernize core IT architecture to deliver more personalized and engaging experiences to their clients and members, traditional financial institutions are up against a formidable foe: legacy technology stacks. After many year...

26 September 2023